Sales L&D Specialist

Liquidline; Ipswich; On-site; GBP 35,000 - 52,000; Full time

Benefits offered by this job

25 Days Annual Leave

Bonus Scheme

Pension Scheme

Life Assurance & Income Protection

Health plan

Employee assistance programme

Job summary

Liquidline is seeking a Sales L&D Specialist in Ipswich to design, deliver, and evaluate sales-focused training. You will develop materials, onboard new staff, and coach teams to boost confidence, competence, and performance across the sales function.

You’ll partner with Heads of Sales and cross-functional teams to align content with commercial goals, travel to Liquidline locations as needed, and champion a strong learning culture within the sales community.

Qualifications

• Design and deliver high-quality training sessions across in-person, virtual, and LMS formats.
• Create engaging learning materials including modules, guides, videos, and assessments.
• Onboard and induct new sales staff with consistent, impactful training.
• Identify capability gaps with Heads of Sales and develop targeted programs.
• Coach individuals and teams to strengthen selling skills and pipeline management.
• Support frameworks and assessments for sales competencies.
• Measure training effectiveness using observations and data.

Responsibilities

• Design and deliver training sessions (face-to-face, virtual, LMS) for sales processes, systems, and customer engagement.
• Develop learning materials: modules, guides, videos, toolkits, assessments.
• Facilitate onboarding training for new sales staff to ensure consistency.
• Collaborate with Heads of Sales to identify gaps and priorities.
• Coach individuals and groups on core selling behaviours and negotiation techniques.
• Support sales competency frameworks and skills assessments.
• Evaluate training impact with data and feedback.

Skills

Sales training

Coaching & L&D

Facilitation

LMS proficiency

Stakeholder engagement

Learning content creation

Travel flexibility

Tools

LMS platforms

Job description

Ipswich - Head Office

Liquidline is the fastest-growing commercial coffee solutions provider in the UK and Ireland—not that we’re bragging! Our customers are companies that take pride in offering quality refreshments to their employees and clients. Our success is built on outstanding customer service, hard work, and a strong team culture. We believe in delivering WOW experiences to both our customers and our valued employees.

We are proud to be Great Place to Work certified, a testament to our dedication to fostering a culture of support, growth and development, as well as promoting well-being, and winning together. With our core company values—passion, thoughtfulness, responsiveness, innovation, and smart working—at the very heart of our business, we are committed to cultivating an environment that inspires excellence.

We are seeking a Sales L&D Specialist to join our People & Culture team. This role will focus on designing, delivering, and evaluating engaging training that enhances product knowledge, sales capability, and customer experience across both new and existing Sales colleagues. The Sales will play a key part in building the confidence, competence, and performance of our sales teams. Working closely with the Heads of Sales, this role ensures that teams are equipped with the skills and behaviours required to drive growth and achieve exceptional results.

Responsibilities

• Experience in a training, coaching, or L&D role within a sales or customer-facing environment.
• Strong understanding of sales processes, techniques, and effective customer engagement.
• Confident facilitator with the ability to engage and motivate diverse audiences.
• Excellent verbal and written communication skills.
• Ability to create clear, concise, and engaging learning content.
• Demonstrated capability to manage and prioritise a high-volume workload.
• Adaptable communicator able to tailor style to suit different audiences.
• Strong IT proficiency with good working knowledge of LMS and HR systems.
• Ability to build effective relationships with both internal and external stakeholders.
• Flexibility to travel to other Liquidline locations.

Requirements

• Design and deliver high-quality training sessions (face-to-face, virtual, and via LMS) covering sales processes, systems, prospecting, product knowledge, and customer engagement.
• Develop engaging learning materials including modules, guides, videos, toolkits, and assessments to support ongoing development.
• Facilitate onboarding and induction training for new sales employees to ensure a consistent and impactful introduction to the business.
• Collaborate with Heads of Sales to identify capability gaps and priority development needs across the sales function.
• Coach individuals and groups to strengthen core selling behaviours, communication skills, negotiation techniques, and pipeline management.
• Support the development and implementation of sales competency frameworks and skills assessments.
• Evaluate the effectiveness of training programmes and apply data-driven improvements.
• Track progress using observations, feedback, learner assessments, and performance metrics.
• Provide insights and recommendations to Sales Leadership and L&D on trends, risks, and opportunities.
• Work closely with Sales, Marketing, and Product teams to ensure training content is accurate, relevant, and aligned with commercial goals.
• Support the launch of new products, services, and processes with tailored sales training.
• Champion a strong learning culture across the sales community, promoting engagement and continuous development.
• Maintain accurate training records, completion data, and learner progress within the LMS.
• Contribute to L&D reporting for the Board and other key stakeholders.
• Ensure all learning materials adhere to company standards, brand guidelines, and compliance requirements.

Benefits

• 25 Days Annual Leave + Bank Holidays: Extra time off to rest and recharge.
• Long Service Annual Leave Entitlement & Buy/Sell Scheme: More flexibility for your time off needs.
• Candidate Referral Program: Help grow our team and earn rewards
• Company Bonus Scheme: Celebrate success with us.
• Enhanced Sick Pay: Supporting you when you need it most
• Enhanced Parental Leave: Comprehensive support for your family journey
• Salary Sacrifice Pension Scheme: Save for your future with ease.
• Life Assurance & Income Protection (UK Only): Peace of mind for you.
• HSF Health Plan: Access affordable healthcare.
• YuLife Wellbeing Platform: One stop shop for wellbeing, rewards and support.
• Employee Assistance Programme: Mental health support, virtual GP services and more.
• Menopause Support via Stella App: Tailored support for this stage of life.
• Lunch on Liquidline & Bi-Annual Conferences: Enjoy lunch on Liquidline, and Bi Annual company conferences.

Liquidline is a fast-growing, family owned business that has expanded from 92 to over 300 employees since 2020. With ambitious plans for the next five years, there’s never been a better time to join us! Our dynamic and innovative environment offers endless opportunities for personal and professional growth.

We are proud to be an Equal Opportunities Employer, treating everyone with fairness, respect and appreciation. At Liquidline, we embrace diversity and value the unique experiences and perspectives of every individual. Together, we are always Winning Together!