Sales & Hire Coordinator – Plant & Tool Solutions

Gap Group; Wheatley; On-site; GBP 22,000 - 28,000; Full time

Benefits offered by this job

Life Assurance

Health & Wellness Support

Generous holidays

Training and development

Job summary

GAP Group is seeking a Hire & Sales Coordinator for its Plant & Tool division in a fast-paced depot environment. You will be the first point of contact for customers, manage hire requests, coordinate logistics, and resolve queries to keep operations flowing smoothly.

The role offers real career progression within a growing business. Ideal candidates bring high-volume hire desk experience, strong customer service, and proactive problem-solving abilities.

Qualifications

• Experience in a high-volume hire desk or similar fast-paced environment.
• Excellent customer service skills with a commercial edge and a drive to increase sales.
• Strong communication and organisational skills with great attention to detail.
• Confident IT skills, including Outlook and Excel.
• A team player who can also work independently and use initiative.
• Experience in the plant & tool hire industry is a bonus and willingness to learn.

Responsibilities

• Managing incoming and outgoing hires per day across plant and tool equipment.
• Processing hire desk administration and handling customer and supplier queries with speed and accuracy.
• Ensuring stock levels meet demand and identifying opportunities to maximise sales.
• Coordinating with drivers and fitters to ensure timely deliveries and collections.
• Resolving customer complaints and supplier issues with professionalism and efficiency.

Skills

Hire desk experience

Customer service

Communication skills

Organisational skills

IT skills (Outlook, Excel)

Team player

Plant & tool hire experience

Job description

GAP Group is seeking a Hire & Sales Coordinator for its Plant & Tool division in a fast-paced depot environment. You will be the first point of contact for customers, manage hire requests, coordinate logistics, and resolve queries to keep operations flowing smoothly.

The role offers real career progression within a growing business. Ideal candidates bring high-volume hire desk experience, strong customer service, and proactive problem-solving abilities.