Contract: Permanent
Salary: from £16500.00
The Worcester Whitehouse Hotel is a 4 star, 84 bedroom hotel right in the heart of the historic city centre of Worcester. Built in the 16th century, this classic townhouse hotel is adjacent to Foregate Street train station and a short walk to many local attractions including the Worcester City Art Gallery and Museum, The hotel is perfectly located for both leisure and business guests, offering great conference and event facilities for up to 120 delegates, wedding facilities and a leisure club.
This is very much a proactive sales role to manage and develop relationships with all clients/prospect clients whilst consistently generating opportunities – building relationships for repeat business in addition to:
- Negotiating contracts and packages
- Attend networking events
- Map potential customers and generate leads for the hotel
- Achieving growth and hitting agreed upon sales targets within schedule
- Reactive sales
- Proactively engage with the market through meetings, direct enquiries and relationship management
- Responsible for managing a portfolio of prospective work successfully driving it from initial lead creation to contract award
- Hotel promotion
- Coordinate marketing campaigns with sales activity
- Maintain effective internal communications to ensure that all relevant company functions are kept informed of marketing objectives and campaigns
- Support marketing in their activities to ensure a consistent and effective communication and branding strategy is deployed in line with customer needs and expectations
- Work with hotel team to help identify and convert leads to confirmed bookings
- Follow sales techniques to maximise revenue
- Conduct show rounds in a professional and courteous manner
- To assist in the planning of corporate events as and when required
- Ensure that all correspondence is dealt with quickly and thoroughly
Key Skills Required
- High achieving, ambitious and results-oriented
- Commitment to delivering a high level of customer/client service
- Ability to communicate and influence at all levels
- A strong ability to manage business/workflow priorities across a number of stakeholders
- Team player and able to work proactively with a wide remit
- Ability to work under pressure and under own initiative
- Decisive and comfortable with making decisions quickly
- Innovative, generating original solutions and lots of ideas
- Demonstrated previous experience working in the sales industry
- Demonstrated previous experience working in the hotel industry
- Recognised and relevant qualifications for this industry
Our Values
- Transparency | We ensure clarity in communication so that there are no surprises
- Ownership | We think and perform like owners
- Driven | We have a constant desire for improvement
- Investment in our People | We continuously invest in our people to ensure that they are the best that they can be
- Pension Scheme
- Discounted Hotel Stays across our 7H Portfolio
- Discounted Food and Beverage across our 7H Portfolio
- Incremental Holiday Entitlement
- Save as you Learn scheme
- Cycle to work scheme
- Employee Assistance Programme
- One celebratory day per year off
- Retail Discounts
- Complimentary on-site car parking when on duty