Sales Executive (New Business)

Onecom Ltd.; Brighton; Hybrid; GBP 27,000 - 33,000; Full time

Benefits offered by this job

Holidays: 25 days + bank holidays

Birthday day off

Flexible hours (12 paid hours)

Volunteering day

Pension 9% combined

Life assurance 4x salary

Employee awards (quarterly & annual)

Tech discounts

In-House Training Academy

Wellbeing support (mental health)

Free breakfast & fresh fruit

Eye-care vouchers

Financial wellbeing support

Job summary

Onecom Ltd. in Brighton is seeking a Sales Executive to join our growing on-site sales team.

No previous sales experience is required; you will receive comprehensive training and support to succeed in a phone-based role speaking with customers and building relationships. You will understand customer needs and introduce our mobile, fixed line, connectivity and cloud services while maintaining accurate CRM records and meeting targets.

Qualifications

• Excellent communication and interpersonal skills.
• Confident and friendly telephone manner.
• Positive attitude and willingness to learn.
• Resilience, determination and self-motivation.
• Good organisational skills and attention to detail.
• Basic IT skills.

Responsibilities

• Make outbound calls to prospective customers—mostly small to medium businesses—to qualify mobile, fixed line, connectivity and cloud service needs.
• Take inbound calls, send emails, manage diaries and pipeline.
• Build rapport and develop relationships over the phone.
• Understand customer needs and recommend suitable solutions.
• Generate meetings to discuss mobile, fixed line, IT and telephone systems.
• Achieve individual and team targets and keep CRM records up to date.

Skills

Communication skills

Telephone manner

Organisational skills

Resilience

Self-motivation

Basic IT skills

Customer service experience

Tools

CRM system

Job description

Location: Brighton (on-site) Salary: £25,200 per year plus uncapped commission (realistic OTE of £30,000 - £35,000)

Why Join Us?

Onecom is the UK's leading business technology provider, shaping the way we work, connect, communicate and operate.

You will join a multi-award-winning company, with over 800 talented people committed to delivering great customer experiences driven by the Onecom Way; Think Kaizen, Be Respectful, Build Relationships, Make it Happen, Work Smart, Be Amazing.

About the role

We're looking for ambitious, confident and motivated individuals to join our growing sales team as a Sales Executive.

No previous sales experience is required. If you're a great communicator who enjoys speaking to people and building relationships, we'll provide the training and support you need to succeed.

This is a phone-based role where you'll speak with customers, understand their needs and introduce them to our products and services. It's a fantastic opportunity for someone looking to develop a rewarding career with excellent earning potential.

Hours: Mon-Thurs 8:45-5:30pm and Fri 8:45-4pm

What you'll be doing

• Making outbound calls to prospective customers - with some cold calling to predominantly small to medium businesses to qualify them on their mobile, fixed line, connectivity and cloud service requirements
• Taking inbound calls, sending emails, diary management and pipeline management
• Building rapport and developing relationships over the phone
• Understanding customer needs and recommending suitable solutions
• Generating meetings to discuss mobile, fixed line, IT and telephone systems
• Achieving individual and team targets
• Keeping accurate records using our CRM system
• Delivering a professional and positive customer experience

What we're looking for

• Excellent communication and interpersonal skills
• A confident and friendly telephone manner
• A positive attitude and willingness to learn
• Resilience, determination and self-motivation
• Good organisational skills and attention to detail
• Basic IT skills

Our dream candidate will also have

• Customer service experience - Retail, hospitality or other customer-facing experience
• Previous sales experience (although this is not required)

Perks for our people

Holidays: 25 days + bank holidays and buy/sell options

Other Leave: Birthday day off, 12 paid hours for flexible use, volunteering day

Lifestyle: 9% combined pension contribution and 4x salary life assurance

Rewards: Quarterly and annual employee awards, discounts on tech

Development: In-House Training Academy

Wellbeing: 24/7 access to mental health support, discounted gym membership, free breakfast & fresh fruit, eye-care vouchers, financial wellbeing support

Everyone belongs at Onecom

We believe that diverse teams bring a range of experiences and better ideas that fuel innovation. That’s why we’re committed to creating an environment where everyone feels valued, respected, and able to bring their authentic selves to work. We welcome applications from people of all backgrounds, experiences, identities, and perspectives.