Sales Executive - Cross Sales

Global Payments; Leicester Forest East; Remote; GBP 35,000 - 60,000; Full time

Job summary

Global Payments is seeking a Sales Executive to join the Cross Sales team, focusing on SMB customers. You will manage relationships, drive revenue through cross-sell and upsell, and protect recurring revenue by reducing attrition.

The role emphasizes account planning, pipeline management, and collaboration with product teams to deliver value. You will work with a dynamic, global team that values performance, accountability, and innovative sales strategies to meet ambitious targets and grow the

Qualifications

• Track record of growing customer relationships and delivering commercial results.
• Experience managing a portfolio of customers within a target-driven environment.
• Strong commercial acumen and customer-focused problem-solving skills.

Responsibilities

• Manage a portfolio of SMB customers, acting as the primary commercial contact and building long-term customer relationships.
• Drive revenue growth through cross-sell, upsell and product penetration opportunities in line with sales targets.
• Protect and grow recurring revenue, proactively managing retention risks and reducing attrition.
• Develop and execute account plans, identifying growth opportunities and prioritising activity to maximise commercial outcomes.
• Manage the sales pipeline, progressing opportunities from identification through to close while maintaining accurate forecasting.
• Lead customer engagement, conducting regular business reviews and aligning solutions to customer needs and objectives.
• Deliver against revenue, retention and activity targets, maintaining high levels of productivity and performance.
• Maintain accurate customer, opportunity and forecast data, ensuring strong pipeline visibility and reporting.
• Collaborate with product specialists and wider stakeholders to deliver the best outcomes for customers and the business.

Skills

Relationship growth

Portfolio management

Target-driven

Commercial acumen

Problem solving

Job description

Make your mark at one of the biggest names in payments. We’re looking for a Sales Executive to join our ever-evolving Cross Sales team and help shape the future of global commerce.

About the team

The Cross Sales team drives revenue growth and customer retention across a portfolio of SMB customers by increasing product adoption, identifying new opportunities, and strengthening existing customer relationships.

What you’ll own

• A portfolio of SMB customers, acting as the primary commercial contact and building long-term customer relationships.
• Revenue growth and portfolio value through cross-sell, upsell and product penetration opportunities in line with your sales targets.
• Protecting and growing recurring revenue, proactively managing retention risks and reducing customer attrition.
• Developing and executing account plans, identifying growth opportunities and prioritising activity to maximise commercial outcomes.
• Managing the sales pipeline, progressing opportunities from identification through to close while maintaining accurate forecasting.
• Leading customer engagement, conducting regular business reviews and aligning solutions to customer needs and objectives.
• Delivering against revenue, retention and activity targets, maintaining high levels of productivity and performance.
• Maintaining accurate customer, opportunity and forecast data, ensuring strong pipeline visibility and reporting.
• Collaborating with product specialists and wider stakeholders to deliver the best outcomes for customers and the business.

What you’ll bring

• A track record of growing customer relationships and delivering commercial results.
• Experience managing a portfolio of customers within a target-driven environment.
• Strong commercial acumen and customer-focused problem-solving skills.
• The ability to balance revenue growth, customer retention and relationship management.
• Energy, resilience and accountability for delivering against ambitious targets.

About the team

Our inclusive and global teams win together every day. We’re proud to have the best minds in the industry, who you can learn from as you grow your career. The people, the energy, the connections- it’s unmatched. Come and be part of an ever-evolving company and get dynamic opportunities that go beyond borders.

What makes a Globalpayer?

Globalpayers think like a client, act like an owner and win as one team. We’re curious and innovative – always finding better ways to deliver impact. We empower each other to make decisions, and it’s our passion that drives excellence in everything we set out to do.

Does this sound like you? Then you sound like a Globalpayer.

Explore the benefits we offer to Globalpayers in the United Kingdom

My Health

We offer access to medical coverage that supports the health and wellbeing for you and your family

My Money

In addition to base salary, you may be eligible for bonuses and/or equity awards, determined by role, level, impact, and our policies.

My Lifestyle

We have a dedicated Wellness Week each year – which includes an extra paid day off - so you can take time to relax, recharge and invest in your wellbeing

My Family

FLEX, our family inclusion community, offers support for all Globalpayers at every stage, from raising families to caring for loved ones

My Time Off

We offer paid time off and public holidays so you can rest, recharge and spend time on what matters most.

Privacy Statement

Global Payments is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how Global Payments protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at Global Payments works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. Global Payments does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.