Sales Executive

Confidential; St. Ives; On-site; GBP 32,000 - 39,000; Full time

Job summary

Confidential in St Ives, Cambridgeshire, is recruiting a Sales Executive to join a busy commercial team. The role blends sales, customer service, order processing and administration, ideal for someone who enjoys building customer relationships while keeping the sales process running smoothly behind the scenes.

The position offers up to 35,000 salary with opportunities to develop knowledge across sales, service, marketing and operations within a growing technology-focused business.

Qualifications

• Experience in sales, sales support or customer service roles.
• Ability to manage multiple priorities in a busy environment.
• Excellent communication and attention to detail.

Responsibilities

• Manage customer enquiries and maintain CRM records.
• Prepare quotations and process sales orders.
• Sell third‑party products and liaise with customers and suppliers.
• Coordinate bookings for servicing/calibration of equipment.
• Provide support to sales management with leads, reporting and pipeline admin.
• Help coordinate sales meetings, visits and events.
• Support marketing activities including email campaigns and website updates.

Skills

Customer service

CRM experience

Sales support

Organisational skills

Tools

CRM software

Microsoft Word

Excel

Outlook

Job description

Are you an organised, customer-focused sales professional who enjoys variety and being at the heart of a busy commercial team?

We are recruiting for a Sales Executive to join a growing, technology-focused manufacturing business based in St Ives, Cambridgeshire.

This is a varied position combining sales, customer service, order processing and sales administration, making it an excellent opportunity for someone who enjoys building relationships with customers while keeping the sales process running smoothly behind the scenes.

Up to 35,000 salary

The role

Working as part of the Sales & Marketing team, you will support customers throughout the sales and service journey, while also providing valuable support to the wider commercial team.

• Managing customer enquiries and maintaining accurate CRM records
• Preparing quotations and processing customer sales orders
• Selling selected third-party products and liaising with customers and suppliers
• Coordinating customer equipment bookings for servicing and calibration
• Keeping customers updated on requirements, lead times and returns
• Working closely with internal service and quality teams to ensure work is completed efficiently
• Producing quotations and documentation for service and calibration work
• Supporting sales management with lead follow-up, reporting and pipeline administration
• Helping coordinate sales meetings, customer visits and trade events
• Providing occasional support with marketing activities including email campaigns, exhibitions and website updates

What we're looking for

You'll ideally have previous experience within a sales, sales support, customer service or commercial administration role and be someone who enjoys working in a busy, varied environment.

• Strong communication and customer service skills
• Excellent organisation and attention to detail
• Confidence managing several priorities at once
• Experience using Microsoft Word, Excel and Outlook
• Previous experience using a CRM or database system
• A proactive, team-focused approach and willingness to support colleagues across the business

What's on offer?

You'll be joining a friendly and supportive business where you'll have the opportunity to develop your knowledge across sales, service, marketing and operations.

• Company-wide turnover-based monthly
• Pension scheme
• Training and professional development opportunities
• A supportive working environment
• A varied role within a growing technology-focused business

If you're looking for a role where you can combine your sales ability, customer service skills and organisation within a successful technical business, we'd love to hear from you.

Please note that we are not able to provide support with visa sponsorships and all applicants must be based in the UK and hold the valid right to work in the UK.