Sales Executive

Arbury Group; Royal Leamington Spa; On-site; GBP 21,000 - 30,000; Full time

Job summary

Arbury Group is seeking a proactive Sales Executive for our Royal Leamington Spa showroom. The role covers greeting customers, conducting tours of new and used vehicles, and guiding them through finance and insurance options.

You will manage inquiries via showroom, phone, and online channels, build relationships, and work with colleagues in sales, aftersales and finance to ensure a seamless experience. Weekend availability is required.

Qualifications

• Strong sales and negotiation skills with ability to meet targets.
• Customer service and relationship-building focus for a consultative experience.
• Commercial awareness and interest in automotive sector products.
• Clear verbal and written communication for presenting options compliantly.
• Basic IT proficiency including CRM systems and dealership tools.
• Previous automotive, retail or B2C sales experience is beneficial.
• Ability to work on-site, including weekends and peak hours.

Responsibilities

• Engage customers in showroom, by phone, and online throughout the sales process.
• Understand customer needs and present suitable new and used vehicles.
• Arrange test drives and explain finance and insurance options clearly.
• Maintain accurate records and manage a personal sales pipeline.
• Collaborate with sales, aftersales and finance teams for a smooth experience.
• Contribute to dealership targets and uphold brand standards.

Skills

Sales experience

Negotiation skills

Customer service

CRM familiarity

Communication skills

Team collaboration

On-site work

Driving license

Tools

CRM systems

Dealership management tools

Job description

Company Description

Arbury Group is a growing automotive retailer representing several well-known brands, including Peugeot, SEAT, Nissan, Škoda, Fiat, CUPRA, Leapmotor and Abarth across the West Midlands, Warwickshire and Staffordshire. Established in 2000, the group has expanded from a single site to multiple dealerships and continues to grow year-on-year. Arbury focuses on delivering excellent customer service, offering a wide choice of brand-new cars, quality used vehicles, fleet solutions and Motability options. The group also provides comprehensive aftersales services, including MOT testing, servicing and repairs, carried out by manufacturer-trained technicians using genuine parts. As an appointed representative of Automotive Compliance Ltd, Arbury operates as a credit broker under Financial Conduct Authority regulations, ensuring transparent finance arrangements for customers.

Role Description

This is a full-time, on-site Sales Executive role based at our Royal Leamington Spa dealership. The Sales Executive will engage with customers in the showroom, by phone and online, guiding them through the full sales process from initial enquiry to handover. Responsibilities include understanding customer needs, presenting suitable new and used vehicles, arranging test drives, and explaining finance and insurance options in a clear and compliant manner. The role also involves maintaining accurate records, following up leads, managing a personal sales pipeline, and working closely with colleagues in sales, aftersales and finance to ensure a smooth customer experience. The Sales Executive will contribute to dealership targets, uphold brand standards and support ongoing customer relationships through professional, friendly service.

Qualifications

• Strong sales and negotiation skills, with the ability to meet and exceed individual and team targets.
• Customer service and relationship-building skills, with a focus on delivering a positive, consultative experience.
• Commercial awareness and interest in the automotive sector, including enthusiasm for learning brand and product features.
• Clear verbal and written communication skills, with confidence presenting finance and product options in a compliant manner.
• Basic IT proficiency, including use of CRM systems, email and dealership management tools.
• Previous experience in automotive, retail or B2C sales is highly beneficial.
• Ability to work on-site, including weekends and peak trading hours, as part of a flexible rota.
• Full UK driving license and eligibility to work in the UK.