Sales Executive

Harwoods Ltd; Horsham; On-site; GBP 23,000 - 30,000; Full time

Job summary

An established industry player is seeking a Sales Executive to join their dynamic team. This role involves selling a range of new and used car products while ensuring exceptional customer service. You will be responsible for managing customer relationships, following the manufacturer sales process, and maximizing sales opportunities through finance solutions. With a supportive company culture and a comprehensive benefits package, this is a fantastic opportunity for those looking to grow in the automotive sector. If you have a passion for cars and a customer-first mentality, this role is for you!

Benefits

25 days annual leave + 8 Bank Holidays

Company pension scheme

Employee referral programme

Company Car – BIK Scheme

Manufacturer training

Qualifications

• Motor industry experience preferred.
• Ability to maintain customer relationships for repeat business.

Responsibilities

• Sell new and used cars while meeting sales targets.
• Follow the manufacturer sales process and manage customer inquiries.
• Maximize sales opportunities by offering finance solutions.

Skills

Full UK driving licence

Smart appearance

Competency in numeracy

Competency in literacy

Competency in IT

Relevant product knowledge

Job description

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Direct message the job poster from Harwoods Ltd

Sales Executive benefits package at Five Oaks Audi

·Basic Salary of £23,100 per year

·25 days annual leave + 8 Bank Holidays.

·Company pension scheme

·Employee referral programme

·Working Pattern and applicable rotas

·Company Car – BIK Scheme

·Manufacturer training

JOB PURPOSE

The role of the Sales Executive is to:

• Sell the manufacturer range of new and used car products meeting agreed sales volumes.

Department/Business/Location:

Reports to:

KEY RESPONSIBILITIES

• Follow precisely and consistently the manufacturer sales process including meeting enquiry management targets.
• Understanding of manufacturer mystery shopping criteria and ability to apply this knowledge when dealing with customers.
• Ensure the showroom, displays, customer information, sales activities, vehicle documentation and other relevant information is kept and maintained accurately and comprehensively to the required manufacturer standard.To include the display of manufacturer vehicles.
• Using various sources, prospect for new and used car customers on a regular basis to create sales opportunities.Through the effective use of a follow up process, maintain regular contact with all new and existing customers to ensure relationships are maintained for potential (repeat) business.
• Actively convey the culture of putting customers first by means of TCF at all times.
• Maximise sales opportunities by offering finance solutions to customers, as well as always adhering to the FCA guidelines with regard to portraying financial information and regulated activities.
• Manage the preparation and handover of sold vehicles to customers ensuring that the customer is given a full briefing on the operation of the vehicle and its controls includingintroducing customers to the aftersales department.
• To participate in planning sales campaigns and promotions to maximise sales penetration andtake part fully in on and off site promotions run by the department.
• è Carry out accurate appraisals of all vehicles offered for part exchange.

Skills & Requirements

• Full UK driving licence.
• Smart appearance.
• Competency in numeracy, literacy and IT.
• Relevant product knowledge.

Experience

Motor industry experience.

The Harwoods Way

Harwoods Group is a values led, family owned automotive retail group that was founded in 1931. Our values are lived and breathed by all of our colleagues to enable industry leading customer experience and colleague engagement, as detailed below:

We Treasure our people and our customers

We challenge ourselves to grow & improve

We grab responsibility

We run in the same direction as one team

We inject energy and fun into our work

We are a top 30 automotive dealer group, as ranked by annual turnover on AM100, representing the following brand partners:

Bentley, McLaren, Aston Martin, Jaguar, Land Rover, Audi, Volvo, INEOS, BYD, BMW & Mini (Service), MAN

We operate across 5 counties in the South East of England, namely:

Surrey, East Sussex, West Sussex, Wiltshire, Hampshire.

With a high colleague engagement score of 72%, Harwoods Group has a real differentiator with our industry leading people development programme, including:

recruitment and selection; onboarding; induction; probation; lets talk one to ones; Harwoods Academy; succession and development; colleague recognition

After continued growth, we now operate with circa 1,100 colleagues across circa 28 state of the art facilities.

We demand the best for our colleagues and our customers and look forward to your application at [e-mail]

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Business Development

• Industries

  Retail Motor Vehicles

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