Sales Executive

Keepmoat Homes; Hebburn; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading company in homebuilding seeks a Sales Executive in the North East region to enhance customer experience and meet sales targets. The ideal candidate will have strong sales skills and a passion for customer service, ensuring seamless buying processes and maintaining communication with clients throughout. Responsibilities include opening the show home and organizing presentations, while a GCSE in English and Maths is essential for this role.

Qualifications

• Proven experience in a sales-related position.
• Passionate about customer service with strong initiative.
• Collaborative with excellent communication skills.

Responsibilities

• Support customers through the buying process via in-person, telephone, and email.
• Maintain customer contact with updates on promotions and ensure timely follow-ups.
• Organize the Sales Information Centre and ensure cleanliness and presentation.

Skills

Customer service

Sales skills

Negotiation

Communication

Initiative

Drive

Creativity

Education

GCSE or equivalent in English and Maths

Formal sales/customer service qualifications

Job description

Main Purpose of role:

We have an exciting opportunity for a Sales Executive to join our North East region, supporting on sites across the region. The Sales Executive will work Thursday to Monday,providing a professional service to all our customers and potential customers, with the aim of achieving sales and financial targets on allocated development and contributing to customer delight.

The Sales Executive will support the customer through the buying process; both in person at the sales complex and via telephone and email. They will maintain contact with our customers through updates on promotions, and keep existing customers updated on all aspect of build, sales and progression. They will also ensure the standard follow up procedures are adhered to and that all complaints and issues from customers are responded to.

The successful candidate will work closely with the Sales Manager from the start of the process to ensure targets are met, sales are closed, and deposits taken within set guidelines, working with third parties such as banks, solicitors and estate agents to progress each sale through to completion in a timely manner.

The Sales Executive will also be responsible for opening the show home, organising the presentation of the Sales Information Centre, Show Home and Landscaping, including signage and cleanliness.

Skills, Knowledge, Experience

We are looking for someone who fits with our core values here at Keepmoat; they will bepassionateabout customer service and possess strong initiative, drive and enthusiasm to work with Centre of Excellence guidelines. They will have proven experience working in a similar position using their sales and negotiation skills to build relationships with customers. They will becollaborative,with excellent communication skills and the ability to interact with different types of people. They will take astraightforwardapproach, honest, open and friendly with our customers. They will be open minded, flexible andcreativewith a progressive mind set and ability to see the bigger picture.

Education and Qualifications

Essential

• Educated to GCSE or equivalent standard in English and Maths.

Desirable

• Formal sales/customer service specific qualifications.

If this sounds like you, please apply now. As the above is not an exhaustive list of responsibilities, for more information including a full job description and person specification, please contact us.