Sales and Event Coordinator

Sodexo; Falmer; On-site; GBP 32,000 - 42,000; Full time

Job summary

Sodexo is seeking a Sales & Events Coordinator to drive enquiries into bookings at a leading South Coast conference and events venue. You will support revenue growth, coordinate event details, and liaise with Sales and Operations teams to deliver exceptional experiences from enquiry to handover.

The role requires strong communication, meticulous organisation, and a proactive sales mindset to maximise conversion and maintain CRM accuracy across a multi-million-pound events programme.

Qualifications

• Experience within conference and events sales, event coordination, hospitality or venue operations.
• Strong communication skills and confidence dealing with clients by phone, email and face-to-face.
• Excellent organisational skills and the ability to manage multiple enquiries and deadlines.
• Experience preparing proposals, quotations, contracts or event documentation.
• Strong attention to detail and a commitment to delivering exceptional customer service.
• Good commercial awareness and understanding of revenue targets.

Responsibilities

• Managing and responding to conference and events enquiries.
• Qualifying opportunities and converting enquiries into confirmed bookings.
• Preparing tailored proposals, quotations and contracts.
• Following up with prospective clients to maximise conversion opportunities.
• Building and maintaining accurate event details within CRM and venue systems.
• Coordinating room layouts, catering requirements, AV, timings and special requests.
• Producing accurate event documentation and handover information for operational teams.
• Maintaining CRM records, booking information and sales reports.
• Supporting the Sales Manager with enquiry tracking and sales administration.
• Assisting the Business Development Manager with proactive sales opportunities and client follow-up.

Skills

Event Coordination

Conference and Events Sales

Client Relationship Management

Sales Conversion

Customer Service Excellence

CRM Systems

Proposal and Contract Management

Hospitality and Venue Operations

Revenue Generation

Stakeholder Communication

Tools

CRM Systems

Microsoft Office

Job description

This is an exciting opportunity to be at the heart of one of the South Coast's leading conference and events venues. You'll play a key role in converting enquiries into confirmed business, supporting revenue growth and ensuring every event is planned accurately, professionally and seamlessly from initial enquiry through to operational handover. Whether it's corporate conferences, awards dinners, exhibitions, networking events or private celebrations, you'll help create memorable experiences while supporting the delivery of a multi-million-pound events programme. As Sales & Events Coordinator, you'll work closely with the Sales Manager, Business Development Manager and Event Operations team to ensure clients receive an exceptional experience throughout their event journey. We're seeking an organised, customer-focused and commercially minded individual who thrives in a fast-paced environment.

• Managing and responding to conference and events enquiries.
• Qualifying opportunities and converting enquiries into confirmed bookings.
• Preparing tailored proposals, quotations and contracts.
• Following up with prospective clients to maximise conversion opportunities.
• Building and maintaining accurate event details within CRM and venue systems.
• Coordinating room layouts, catering requirements, AV, timings and special requests.
• Producing accurate event documentation and handover information for operational teams.
• Maintaining CRM records, booking information and sales reports.
• Supporting the Sales Manager with enquiry tracking and sales administration.
• Assisting the Business Development Manager with proactive sales opportunities and client follow-up.
  Experience within conference and events sales, event coordination, hospitality or venue operations.
• Strong communication skills and confidence dealing with clients by phone, email and face-to-face.
• Excellent organisational skills and the ability to manage multiple enquiries and deadlines.
• Experience preparing proposals, quotations, contracts or event documentation.
• Strong attention to detail and a commitment to delivering exceptional customer service.
• Good commercial awareness and understanding of revenue targets.
• Experience using CRM systems and Microsoft Office.
• A proactive, positive and solution-focused approach.
• The ability to work collaboratively across sales, operations, catering and venue teams., Event Coordination, Conference and Events Sales, Client Relationship Management, Sales Conversion, Customer Service Excellence, CRM Systems, Proposal and Contract Management, Hospitality and Venue Operations, Revenue Generation, Stakeholder Communication
  Working with Sodexo Live! is more than a job; it's a chance to be part of something greater. You'll belong in a company and team that values you for you; you'll act with purpose and have an impact through your everyday actions; and you'll be able to thrive in your own way. In addition, we also offer a range of resources, rewards and benefits for our colleagues and their families.
• £highly competitive + excellent bonus and benefits
• 40hrs pw 5/7 with flexibility to cover events
• Free Lunches, free parking

Job Introduction

Turn Enquiries into Exceptional Events Are you a talented coordinator with a passion for events, sales and delivering outstanding customer experiences?

Sodexo reserves the right to close this advertisement early if we are in receipt of a high volume of applications.

About Sodexo At Sodexo, our purpose is to create a better every day for everyone to build a better life for all. As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100 million consumers each day through our unique combination of On-Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services. We are committed to being an inclusive employer. We are a forces friendly employer. We welcome and encourage applications from people with a diverse variety of experiences, backgrounds, and identities. We encourage our employees to get involved with our Employee Networks such as Pride, Sodexo Parents & Carers, Sodexo Disability, Ability network, So Together, Generations and Origins. Sodexo Disability, Ability network, So Together, Generations and Origins. We're a Disability Confident Leader employer. We're committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations.