Sales Engineer, EMEA

Neura Market; United Kingdom; On-site; GBP 75,000 - 110,000; Full time

Benefits offered by this job

Market salary bands

Equity program

Health benefits for you and family

Flexible time-off, holidays, and冬休み

Job summary

Socket is seeking a Sales Engineer, EMEA to lead growth in Europe, blending pre-sales technical leadership with post-sale customer success. You will bridge prospects evaluating Socket and existing customers expanding their usage, driving both deal closure and long-term outcomes.

In this hybrid role you’ll lead demos, design POCs, address objections, and translate capabilities into business value for security and engineering teams, while collaborating across Sales, Product, and CS to scale

Qualifications

• 5+ years in pre-sales technical roles with enterprise customers.
• 2+ years in customer success, account management, or post-sale technical roles.

Responsibilities

• Lead technical discussions and product demonstrations tailored to prospect needs.
• Design and execute proofs of concept (POCs) for prospect evaluation.
• Address technical objections and troubleshoot issues to build confidence.
• Translate Socket's capabilities into business value for security and engineering teams.
• Own the success and growth of European enterprise accounts.
• Create and execute success plans with clear KPIs.
• Drive feature adoption and expansion across the customer base.
• Conduct quarterly business reviews and renewal discussions.
• Escalate feedback to product and engineering teams.
• Collaborate with Sales, Product, Engineering, and CS to understand customer needs.
• Contribute to scalable processes and playbooks for European accounts.
• Provide strategic feedback on market needs and feature requests.
• Support documentation and integration guides.

Skills

Pre-sales

Enterprise customers

Security domain

Technical communication

Python/JS basics

Git/GitHub basics

REST APIs

Tools

npm

PyPI

Job description

About Us

Socket helps devs and security teams ship faster by cutting out security busywork. Thousands of orgs use Socket to safely find, audit, and manage open source code. Our customers - from Anthropic to xAI, and Figma to Vercel - love Socket (just check out their tweets to see for yourself!)

Founded by Feross Aboukhadijeh, a long-time open source maintainer with software downloaded over a billion times a month, Socket has raised 125M in funding from top angels, operators, and security leaders.

About the Role

We're seeking a Sales Engineer, EMEA to lead Socket's growth in Europe. This is a unique hybrid role combining pre-sales technical expertise with post-sale customer success ownership. You'll be the bridge between prospects evaluating Socket and existing customers expanding their usage, driving both deal closure and long-term customer outcomes.

What You’ll Do

Pre-Sales & Demos:

• Lead technical discussions and product demonstrations tailored to prospect needs
• Design and execute proofs of concept (POCs) that enable prospects to evaluate Socket effectively
• Address technical objections, troubleshoot issues, and build customer confidence
• Translate Socket's capabilities into business value for security and engineering teams

Post-Sales & Growth:

• Own the success and growth of assigned European enterprise accounts
• Create and execute success plans aligned to customer goals with clear KPIs
• Drive feature adoption and expansion opportunities across the customer base
• Conduct quarterly business reviews and renewal discussions
• Escalate customer feedback to product and engineering teams

Cross-Functional Partnership:

• Collaborate with Sales, Product, Engineering, and CS teams to understand customer needs
• Contribute to scalable processes and playbooks for European enterprise accounts
• Provide strategic feedback on market needs and feature requests
• Support the creation of technical documentation and integration guides

What You'll Bring

• 5+ years in pre-sales technical roles (Sales Engineer, Solutions Engineer, Solutions Architect, TAM) with enterprise customers
• 2+ years of experience in customer success, account management, or post-sale technical roles
• Prior experience in security, developer tools, or SaaS environments
• Hands-on technical background: prior software engineering, data science, or equivalent role

• Deep familiarity with package managers (at least one of npm or PyPI) and programming ecosystems (at least one of JavaScript or Python)
• Understanding of software supply chain security and vulnerability management concepts
• Ability to read/write basic scripts in Python, JS, or Go
• Knowledge of source control systems (Git, GitHub, GitLab, Bitbucket)
• RESTful API and integration experience

Our Interview Process

1. Phone Screen with our Talent Team
2. Virtual f2f with the Hiring Manager
3. Virtual f2f with members of our Sales Team
4. Presentation
5. Final call with our Founder
6. Debrief
7. References
8. Offer

We know how important clarity is when looking for a new role, so we've put together a read-me about the Interview Process at Socket.

Benefits

Our benefits are crafted to support you and your family, so you can take care of what matters most and thrive in and outside of work. We offer:

• Market competitive salary bands
• Meaningful equity program
• Comprehensive health benefits for you and your family (99% coverage)
• Flexible time-off, holidays, and winter shutdown to rest & recharge
• Paid parental leave
• Remote-first, with quarterly team off-sites

At Socket, we

1. Pursue Excellence: We set ourselves apart by consistently delivering work of exceptional quality and distinction.
2. Move with urgency and focus: We prioritize swift, decisive action.
3. Think rigorously: We care about being right and it often takes reasoning from first principles to get there. We value alternative perspectives and have constructive discussions.
4. Trust and amplify: We overtrust, always assume good intent, and give specific feedback to help each other improve.
5. Feel a strong sense of ownership: We wear many hats and feel a strong sense of overall ownership of the company and we're non-territorial regarding our nominal domains.
6. Are customer obsessed: We relentlessly prioritize the needs of our customers, striving to exceed their expectations and delight them at every interaction.