Sales Engineer

Blueprint; England; On-site; GBP 70,000 - 110,000; Full time

Job summary

Rocketlane is seeking a Senior Solutions Engineer to join our UK team. You will lead discovery sessions with senior stakeholders, craft tailored demonstrations, and own Proof-of-Concepts to validate fit and de-risk purchases.

Collaborating with Product, Engineering, and Customer Success, you will influence roadmaps, develop reusable demos and playbooks, and mentor junior engineers as we scale. The role emphasizes strong communication, technical depth, and customer empathy.

Qualifications

• 5+ years in Solutions Engineering, Pre-Sales, or Solutions Consulting in a fast-paced SaaS environment.
• Proven ability to manage complex, multi-stakeholder deals with technical depth and business alignment.
• Strong understanding of APIs, integration architectures, and troubleshooting techniques.
• Experience with CRM, project management, or implementation tools (Salesforce, Jira).
• Excellent written and verbal communication; comfortable with RFPs, SOWs, and diagrams.

Responsibilities

• Lead discovery sessions with senior stakeholders to understand business goals and gaps.
• Craft tailored solution strategies and deliver impactful product demonstrations.
• Own and execute Proof-of-Concepts (POCs) to validate fit and de-risk buying decisions.
• Serve as a trusted technical advisor throughout the sales cycle, including security reviews and integrations.
• Contribute to RFP/RFI responses with clarity and stakeholder alignment.
• Collaborate with Product, Engineering, and Customer Success to influence roadmap and outcomes.

Skills

Solutions Engineering

Pre-Sales

Stakeholder management

Technical depth (APIs/integration)

Effective communicator

Tools

Salesforce

Jira

CRM tools

Job description

About Rocketlane

Rocketlane is a high-growth SaaS company on a mission to deliver chaos-free, consistent, and delightful B2B client project delivery. The platform empowers customer-facing teams - especially in B2B SaaS and professional services - to deliver a modern, collaborative, and outcome-driven onboarding and delivery experience. Rocketlane helps businesses shorten time-to-value, drive accountability, improve margins, and accelerate expansion conversations.

Founded in April 2020 by second-time entrepreneurs Srikrishnan, Vignesh, and Deepak (creators of Freshchat, acquired by Freshworks), Rocketlane has grown into a category-defining Professional Services Automation (PSA) platform. It has consistently been recognized as a Leader on G2 across Customer Onboarding, Client Portal, PSA, and Project Management categories. In 2022, Rocketlane was named a Gartner Cool Vendor.

Today, Rocketlane powers over 500 global services teams, including those at OpenGov, LivePerson, Zenoti, Sprinklr, and Chargebee. Rocketlane raised $24M in Series B funding in 2024, bringing the total capital raised to $45M from leading global investors such as 8VC, Matrix Partners India, Nexus Venture Partners, and super-angels like Girish Mathrubootham and Gokul Rajaram. Rocketlane continues to lead innovation in the space with its AI-powered delivery features (like auto-generated notes, risk detection, and resource recommendations), enterprise-grade compliance, and a modern client portal experience. The team is building a global and diverse workplace that thrives on ownership, curiosity, and a passion for helping companies transform their post-sales journey.

What You’ll Do

Pre-Sales Responsibilities

• Lead discovery sessions with senior stakeholders to understand business goals, pain points, and process gaps.


• Craft solution strategies and deliver high-impact, tailored product demonstrations.


• Own and execute Proof-of-Concepts (POCs) that validate fit and de-risk buying decisions.


• Serve as a trusted technical advisor throughout the sales cycle - leading objection handling, security reviews, and integration discussions.


• Drive successful RFP/RFI responses with clarity, precision, and stakeholder alignment.

Strategic Collaboration

• Partner cross-functionally with Product, Engineering, and Customer Success to influence roadmap and customer outcomes.


• Document and share best practices for demos, POCs, and solution architectures.


• Help build repeatable assets - solution playbooks, templates, and demo environments.


• Contribute to hiring, onboarding, or mentoring junior Solutions Engineers as we scale.

What You Bring

• 5+ years of experience in a Solutions Engineering / Pre-Sales / Solutions Consulting role, ideally in a fast-paced SaaS environment.


• Proven success in owning complex, multi-stakeholder deals with technical depth andbusiness alignment.


• Strong understanding of APIs, integration architectures, and troubleshooting techniques.


• Experience working closely with CRM, project management, or implementation tools (Salesforce, Jira, etc.).


• Exceptional written and verbal communication skills, with experience in RFPs, SOWs, and diagramming tools.


• Ability to efficiently leverage modern AI tools (e.g., ChatGPT, Claude, etc.) to enhance productivity, accelerate problem-solving, and deliver high-quality pre-sales outputs.


• A mix of strategic thinking and tactical execution; comfortable working with both executives and practitioners.


• Self-starter with a high sense of ownership, customer empathy, and a collaborative mindset.

Bonus Points For:

• Deep knowledge of the professional services industry and delivery models.


• Experience using or selling PSA, project management, or customer onboarding tools.


• Integration experience with ERP or financial systems like NetSuite, QuickBooks, or Sage.


• Familiarity with embedded iPaaS tools like Workato, Zapier, or Boomi.


• Comfort with creating mockups, scripts, or light automation to demonstrate product extensibility.


• Understanding of Salesforce data models, integration strategies, and usage within post-sales teams.

Why Rocketlane?

Make a Real Impact: Help category-defining companies transform how they onboard and support their customers.

Work with the Best: Collaborate with seasoned founders and a high-caliber team that values excellence, humility, and hustle.

Grow with Us: We’re in hyper-growth mode - you’ll have room to lead initiatives and evolve your career rapidly.

Culture of Trust: High ownership, low hierarchy, and lots of autonomy to innovate and execute.