Sales Director

JR United Kingdom; Dudley; On-site; GBP 40,000 - 80,000; Full time

Job summary

An established industry player is seeking a Senior Sales Professional to enhance customer relationships in the vibrant African textile reuse market, particularly in Ghana. In this pivotal role, you will manage and grow key partnerships, ensuring high customer satisfaction and quality product delivery. The position offers a unique opportunity to shape commercial strategies in a dynamic and impactful sector, alongside a passionate team dedicated to sustainability. If you thrive in fast-paced environments and are eager to make a difference, this role is perfect for you.

Benefits

Competitive salary

Travel expenses

Growth opportunities

Qualifications

• Proven experience in sales or business development, ideally in textiles.
• Strong communicator with exceptional negotiation skills.

Responsibilities

• Build and nurture long-term relationships with customers in Africa.
• Coordinate with production teams to manage feedback and uphold standards.

Skills

Sales

Customer Account Management

Business Development

Negotiation Skills

Cultural Awareness

Logistics Management

Job description

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Are you a natural relationship builder with a knack for navigating high-energy, fast-moving markets?

We’re seeking a Senior Sales Professional to take ownership of customer relationships in the dynamic African textile reuse market, with a particular focus on Ghana. These roles are vital to maintaining momentum and continuity of the business long-term.

Role Purpose

To manage, grow, and strengthen partnerships with key customers, primarily wholesalers and traders, across Africa. Your mission is to ensure market presence remains strong, customer satisfaction remains high, and product delivery remains top-notch.

Key Responsibilities

1. Build and nurture meaningful, long-term relationships with customers in African markets, especially Ghana.
2. Understand customer needs in detail to tailor packing lists and ensure product quality meets local market expectations.
3. Coordinate with UK-based production and quality teams to manage feedback and uphold product standards.
4. Travel to Africa every 6–8 weeks (up to quarterly) to meet with customers, support handovers, and stay hands-on with the market.
5. Operate effectively in high-pressure, chaotic market environments (e.g., market days), demonstrating resilience and adaptability.

Your Skills & Experience

1. Proven experience in sales, customer account management, or business development, ideally in textiles or textile recycling, though we welcome strong candidates from other consumer goods sectors.
2. Able to grasp the nuances of textile branding, sorting, and quality quickly, you’ll go beyond just taking orders.
3. Strong communicator with exceptional negotiation skills, capable of navigating complex, sometimes culturally sensitive conversations.
4. Culturally aware, ideally with experience working in or with African markets, particularly Ghana.
5. Highly organised, detail-oriented, and comfortable managing complex logistics like packing lists and export quality control.

What’s in It for You?

1. Opportunity to shape commercial strategy in a growing international market.
2. Work with a passionate team focused on sustainability and global impact.
3. Competitive salary + travel expenses + growth opportunities.