Sales Development Representative - SDR

Key Appointments; Leeds; On-site; GBP 27,000 - 33,000; Full time

Benefits offered by this job

Retail Vouchers and Perks for hitting'

Job summary

Key Appointments is seeking a proactive Sales Development Representative to join our Leeds office (LS11). This full-time role offers a £30,000 basic salary with realistic OTE around £35,000+, with office-based work Monday to Friday and potential hybrid after probation.

You will make outbound calls, qualify prospects, book appointments, and maintain CRM data while working with a small, friendly team who value quality over volume.

Qualifications

• Previous experience in telesales, telemarketing or appointment setting.
• Confident communicator who enjoys speaking to people.
• Proactive, self-motivated and organised.
• Able to handle objections and keep conversations productive.
• Good attention to detail when managing data and follow-ups.

Responsibilities

• Make outbound calls to businesses across a range of sectors.
• Introduce services, build interest and create opportunities.
• Follow up on marketing campaigns and mailers.
• Qualify prospects and book appointments for the wider team.
• Maintain and cleanse CRM data for accuracy.
• Diarising follow-ups and managing your own pipeline.
• Build rapport and long-term relationships with potential clients.
• Work closely with internal teams to maximise opportunities.
• Contributing ideas to improve campaigns and outreach.

Skills

Outbound calling

CRM data management

Pipeline management

Confident communicator

Team player

Tools

CRM software

Job description

Sales Development Representative | Leeds, LS11 - office based
Monday to Friday | Full-time | 9am-5pm (Part-time also considered)
Circa £30,000 basic salary dependent on experience, realistic OTE £35,000+
Retail Vouchers and Perks for hitting KPI targets

We're looking for a SDR (Sales Development Representative) to join a small, friendly and growing business where your contribution will genuinely make a difference.

This is not a role where you're just another number. You'll be a valued member of the team.

If you enjoy building conversations, opening doors, and being recognised and rewarded for your effort, this could be exactly what you've been looking for.

If you're currently in a role where your efforts go unnoticed or where you're getting little reward, this is your chance to step into something more engaging and where you'll feel valued.

What you'll be doing

• Making outbound calls to businesses across a range of sectors
• Introducing services, building interest and creating opportunities
• Following up on marketing campaigns and mailers
• Qualifying prospects and booking appointments for the wider team
• Maintaining and cleansing CRM data to ensure accuracy
• Diarising follow-ups and managing your own pipeline
• Building rapport and long-term relationships with potential clients
• Working closely with internal teams to maximise opportunities
• Contributing ideas to improve campaigns and outreach

What we're looking for

• Previous experience in telesales, telemarketing, appointment setting, business development or a similar role
• Confident communicator who enjoys speaking to people
• Proactive, self-motivated and organised
• Able to handle objections and keep conversations positive and productive
• Good attention to detail, especially when managing data and follow-ups
• Someone who enjoys working in a small, supportive team environment

What's in it for you

• £30,000 basic salary with realistic OTE of £35,000
• Full-time (37.5 hours per week) or part-time hours available between standard office hours, Monday to Friday
• Office-based role in Leeds, LS11, with potential for hybrid working after probation
• A supportive, down-to-earth team where you'll feel valued
• A varied role with different sectors and conversations
• Clear opportunity to develop into a more senior or client-facing role
• A business that recognises and rewards effort and results

What does the company do?

Our client operates within the managed print and office technology sector, offering businesses a smarter, more cost-effective way to manage their printing and document needs.

Alongside this, they are committed to a more sustainable approach, helping businesses reduce waste and operate more responsibly.

This is a great opportunity if you enjoy the front end of the sales process, opening conversations, creating opportunities and being part of a team that values quality over volume.