Sales Development Representative (Outbound)

Cue; United Kingdom; On-site; GBP 30,000 - 40,000; Full time

Benefits offered by this job

Base salary plus commission

Unlimited leave

Job summary

A leading AI customer service company is seeking an Outbound Sales Development Representative focused on the automotive sector. This entry-level role involves high-volume outbound outreach, identifying and qualifying prospects, and driving top-of-funnel activity. Candidates should have 1-2 years in a sales role, excellent communication skills, and an eagerness to work in a metric-driven environment. The role offers a base salary plus commission and unlimited leave.

Qualifications

• 1–2 years in an outbound-focused role or similar.
• Experience in the automotive industry is a plus.
• Strong communication skills and eagerness to learn.

Responsibilities

• Conduct high-volume outbound outreach to automotive dealerships.
• Research and map target accounts, identifying decision-makers.
• Qualify prospects against defined criteria.

Skills

Strong phone presence

Excellent written communication

Resilience

Metric-driven performance

Tools

HubSpot

Job description

Cue is an AI powered customer service company designed to help businesses automate their customer interactions and improve customer experience.

Whether it is automating routine queries, engaging customers the moment they reach out, sending updates that get noticed, or guiding them through personalised journeys, Cue gives businesses the tools to deliver service that is fast, personal, and scalable.

We are on a mission to make great customer service easy for every business.

We are looking for a driven and motivated Outbound Sales Development Representative to focus exclusively on developing new opportunities within the automotive sector. This is a proactive outbound role, responsible for identifying, engaging, and qualifying prospects who fit our ideal customer profile. You will play a key role in driving top‑of‑funnel activity, working closely with our Account Executives to ensure meetings are high‑quality, attended, and convert into revenue.

Key Responsibilities

• Conduct high‑volume outbound outreach (calls, personalised emails, LinkedIn) to automotive dealerships, dealer groups, and related businesses.
• Research and map target accounts within the automotive ICP, identifying key decision‑makers.
• Use prospecting tools and sector‑specific resources to create targeted outreach lists.
• Qualify prospects against defined criteria, focusing on budget, authority, need, and timing.
• Nurture relationships with prospects over time to move them into sales‑ready conversations.
• Book meetings that are attended and qualified, with clear context for AEs.
• Prepare Account Executives with detailed background on the prospect’s current situation, challenges, and priorities.
• Participate in regular pipeline review and feedback sessions with AEs to continuously improve lead quality.

Data & Reporting

• Maintain accurate and detailed records in HubSpot and other software tools.
• Track all prospecting activity, call notes, and qualification details.
• Provide feedback on outreach messaging, market response, and prospect trends.

KPIs & Success Measures

• 20 Meetings booked, attended, and qualified within the automotive ICP.
• Minimum 75 quality outbound calls/day (entirely outbound; no inbound lead handling).
• 50 personalised outbound emails/day (quality over quantity).
• Conversion rate: minimum 80% of booked meetings attended and qualified.
• Consistent pipeline contribution aligned with monthly revenue targets.
• AE feedback on handover quality included in performance evaluation.

Requirements

• 1–2 years in an outbound-focused role (SDR, BDR, telesales, or similar) OR demonstrable experience engaging prospects in a fast‑paced sales environment.
• Welcome candidates looking to move into SaaS from industries including recruitment and remote sales.
• Experience in or knowledge of the automotive industry is highly desirable.
• Strong phone presence and excellent written communication skills.
• Resilient, coachable, and eager to learn.
• Comfortable working in a metrics-driven environment.
• Base salary plus commission.
• Unlimited leave – Take leave when you need with our unlimited leave policy.

Seniority level

• Entry level

Employment type

• Full‑time

Job function

• Sales and Business Development

Industries

• Software Development

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