Sales Development Representative

SER Limited; Greater London; Hybrid; GBP 30,000 - 35,000; Full time

Benefits offered by this job

Fully remote (UK)

Job summary

SER Limited is hiring a Sales Development Representative (SDR) for a fully remote UK role. The position focuses on outbound B2B activity in Telecoms and IT, generating new opportunities and booking qualified appointments for the Business Development team.

You will engage with business owners and IT decision-makers, building a robust pipeline while maintaining CRM records. The role offers a basic salary of £30,000–£35,000 with uncapped commission and a strong focus on performance and growth.

Qualifications

• Previous experience as SDR/BDR/Telesales/Lead Generation.
• Proven record of outbound B2B sales calls.
• Ability to self-generate leads and opportunities, not just inbound.
• Confident engaging with business owners, directors and senior decision-makers.
• Strong communication, objection handling and relationship-building skills.
• Target-driven with a willingness to earn uncapped commission.
• Highly organised, self-motivated and able to work remotely.
• Resilient and able to sustain outbound activity.

Responsibilities

• Generate new business opportunities through outbound prospecting.
• Make outbound calls to prospective B2B customers.
• Book qualified meetings for the Business Development Managers.
• Build and manage your own prospect database and pipeline.
• Follow up on leads and nurture prospective customers.
• Present the company's telecoms and IT solutions to potential clients.
• Qualify prospects to understand requirements and buying opportunities.
• Ensure appointments meet qualification criteria before passing to the sales team.
• Collaborate with the Business Development Managers to maximise conversions.

Skills

Outbound B2B sales calls

Lead generation

Prospecting / outbound prospecting

Engaging with decision-makers

Communication

CRM and pipeline management

Independent / self-motivated

Resilience

Telecoms/IT experience (advantage)

Tools

CRM system

Job description

Sales Development Representative (SDR) – Telecoms & IT

Location: Fully Remote (UK)
Basic Salary: £30,000 – £35,000
Commission: Uncapped – paid per qualified, sat appointment plus a percentage of gross profit generated from deals won.

The Opportunity

An exciting opportunity has arisen for a motivated and commercially driven Sales Development Representative to join a well-established Telecoms and IT Reseller based in London.

The business has an established presence within the telecoms and technology market and is looking to expand its sales function with a proactive SDR who can generate new business opportunities and create a consistent pipeline for the Business Development team.

This is a fully remote position, ideal for someone who enjoys outbound sales, engaging with prospective customers and opening doors with key decision-makers.

You will play a crucial role in the company's growth, identifying potential customers, generating interest in its telecoms and IT solutions and booking qualified appointments for the Business Development Managers.

The Role

As a Sales Development Representative, your primary responsibility will be to generate new business opportunities through proactive outbound sales activity.

You will be responsible for identifying prospective businesses, engaging with decision-makers and securing qualified meetings for the wider sales team.

Key responsibilities will include:

• Proactively generating new business opportunities through outbound prospecting.

• Making outbound calls to prospective B2B customers.

• Identifying and engaging with key decision-makers, including business owners, directors and IT managers.

• Booking qualified sales appointments for the Business Development Managers.

• Building and managing your own prospect database and pipeline.

• Following up on leads and nurturing prospective customers.

• Introducing the company's telecoms, IT and technology solutions to potential clients.

• Qualifying prospects to understand their current requirements, business challenges and potential buying opportunities.

• Ensuring appointments meet agreed qualification criteria before being passed to the sales team.

• Working closely with Business Development Managers to maximise conversion rates and revenue opportunities.

• Maintaining accurate activity records and updating the CRM system.

• Consistently achieving and exceeding agreed appointment-setting and sales development targets.

Essential skills and experience:

• Previous experience in an SDR, BDR, Telesales, Appointment Setter or Lead Generation role.

• Proven experience making outbound B2B sales calls.

• Ability to self-generate leads and opportunities rather than relying solely on inbound enquiries.

• Confident engaging with business owners, directors and senior decision-makers.

• Strong communication, objection-handling and relationship-building skills.

• Target-driven with a competitive attitude and desire to earn uncapped commission.

• Highly organised, self-motivated and capable of working independently in a fully remote environment.

• A resilient attitude and the ability to maintain consistent outbound activity.

• Experience within telecoms, IT, technology or business services would be a significant advantage.

Why Join?

This is a fantastic opportunity for an ambitious SDR who wants to work remotely, generate their own opportunities and be rewarded directly for the quality of their appointments and the revenue they help generate.

You will be joining an established business with an existing reputation in the telecoms and IT market, giving you the opportunity to build a successful career while benefiting from a competitive basic salary and genuinely uncapped commission.

If you're a proactive outbound sales professional who enjoys picking up the phone, opening doors and creating new business opportunities, we'd love to hear from you.

"SER-IN"