Sales Development Representative

Phillip Jeffries; Greater London; On-site; GBP 35,000 - 52,000; Full time

Benefits offered by this job

Competitive salary

Company bonus program

Annual cost-of-living increase

Paid time off

Job summary

Phillip Jeffries, a luxury wallcoverings brand, seeks a Sales Development Representative for its Sales International team in London/Greater London. You will act as the face of the brand to the design community, identify high-potential prospects, profile accounts, and execute strategic cold outreach to grow a robust pipeline.

You will report to the UK Sales Manager, build relationships, manage leads in CRM, and provide tailored service including quotes and stock checks.

Qualifications

• 3+ years of experience in sales, sales development, or telesales; preferably within the design or interiors industry.
• Proven track record of generating leads, building pipeline, and converting opportunities into sales.
• Strong written and verbal communication skills with the ability to build rapport quickly.

Responsibilities

• Identify high-potential prospects through defined criteria and insights.
• Profile accounts by uncovering key decision-makers and needs.
• Execute strategic cold outreach from curated lead sources.
• Introduce brand with compelling, scripted messaging.
• Nurture relationships and qualify leads for outside sales team.
• Use curated sales materials to educate and inspire prospective clients.

Skills

Lead generation

CRM management

Cold outreach

Communication

Prospecting

Tools

CRM platform

Job description

At Phillip Jeffries, we believe the most beautiful spaces begin with meaningful connections. Since our start in a family garage in 1976, we have grown into a global luxury wallcovering brand trusted by the world’s top designers and architects. Today, our curated collections and dedication to exceptional service set the standard in the industry. That kind of reputation is built by passionate people who know how to sell not just a product, but a story.

We are looking for a dynamic Sales Development Representative to join our Sales International team and introduce clients to our world of texture, pattern, and design. In this role, you will be the face of Phillip Jeffries to the design community, helping bring extraordinary spaces to life. You will report to our UK Sales Manager and must be based in London or Greater London territory.

What You’ll Be Doing

• Identifying high-potential prospects through defined criteria and business insights
• Profiling accounts by uncovering key decision-makers and early business needs
• Executing strategic cold outreach from curated lead sources
• Introducing our brand to new clients with compelling, scripted messaging
• Nurturing relationships and qualifying leads for our outside sales team
• Using curated sales materials to educate and inspire prospective clients

Selling & Client Experience

• Supporting assigned accounts and growing a loyal client base
• Recognizing cross‑selling opportunities to enhance interiors with seamless sophistication
• Capturing and optimizing high‑performing activities in our CRM to meet targets
• Sending thoughtful follow‑ups – thank you notes, product mailers, and more
• Providing tailored service, including product quotes and stock checks
• Facilitating sample and mailer requests with precision and care
• Managing reserve requests and providing ETA & product status updates proactively
• Delivering timely responses through phone and email with grace and professionalism
• Serving as a trusted design concierge for product selections and service guidance

What You Bring to the Table

• Located in London or Greater London
• 3+ years of successful experience in sales, sales development, or telesales; preferably within the design or interiors industry
• Proven track record of generating leads, building pipeline, and converting opportunities into sales
• Strong communication skills, both written and verbal, with the ability to build rapport quickly
• Experience working with a CRM platform and managing activity, pipeline, and follow‑up consistently
• Ability to work effectively in a remote environment with strong time management and self‑discipline
• Proactive approach to prospecting, including cold outreach and developing new business opportunities
• Naturally curious, with strong listening skills and the ability to ask thoughtful, open‑ended questions
• Highly motivated, competitive, and driven to achieve and exceed goals
• Strong organizational skills with the ability to manage multiple accounts and priorities
• Comfortable adapting your communication style to different client personalities and needs
• Positive, team‑oriented mindset with a willingness to collaborate and learn

Why Phillip Jeffries?

As a purpose‑driven organization, we truly believe that where you work matters. We are committed to creating an organization with a higher purpose, a place where our talented team can truly flourish. Phillip Jeffries believes in creating an environment with opportunities to grow personally and financially, offering volunteer opportunities that support our community and environment as well as extending a rich benefits package to care for our most valuable assets, our team.

Compensation Benefits

• Competitive salary
• Company bonus program
• Annual cost‑of‑living increase

Other PJ Perks & Benefits

• Paid days off per calendar year
• Paid holidays

Additional Perks

• Detailed onboarding plans that outline 30/60/90 goals and trainings
• Earn paid time off for community service – up to 3 days per year
• Employee discount on PJ wallcoverings

About Us: Phillip Jeffries, the world’s leader in natural, textured and specialty wallcoverings, has been providing award‑winning designs to the architectural and interior design community for over 40 years. With a diverse collection of products, Phillip Jeffries has provided luxury goods that grace the walls of properties such as the Wynn Hotel in Las Vegas and Barney’s New York stores as well as luxurious homes throughout the world. To learn more about Phillip Jeffries, please visit www.phillipjeffries.com.

Phillip Jeffries is an Equal Opportunity Employer committed to diversity, inclusion, and equality in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, physical and mental disability, genetic information, marital status, sexual orientation, gender identity/assignment, citizenship, pregnancy or maternity, protected veteran status, or any other status prohibited by applicable national, federal, state or local law.