Sales Development Representative

Phillip Jeffries; City Of London; On-site; GBP 35,000 - 55,000; Full time

Benefits offered by this job

Competitive salary

Company bonus program

Annual Cost of Living Increase

Employee discount

Job summary

Phillip Jeffries, a global luxury wallcoverings brand, seeks a dynamic Sales Development Representative to join our Sales International team in London. You will be the face of Phillip Jeffries to the design community, generating leads, qualifying opportunities, and supporting our outside sales team with tailored service and timely follow-ups.

This role reports to the UK Sales Manager and requires residency in London or Greater London.

Qualifications

• 3+ years in sales or telesales, preferably within design/interiors.
• Located in London or Greater London.
• Proven track record of generating leads, building pipeline, and closing opportunities.
• Strong written and verbal communication skills.
• Experience working with a CRM and maintaining activity, pipeline and follow-ups.
• Proactive prospecting and developing new business opportunities.
• Strong organizational skills and ability to manage multiple accounts.

Responsibilities

• Prospecting & Lead Generation: Identify high-potential prospects, profile accounts, execute cold outreach, introduce brand, nurture relationships, and educate prospects with materials.
• Selling & Client Experience: Support assigned accounts, recognize cross-selling opportunities, track high performing activities, send follow-ups, provide tailored quotes and stock checks, and manage sample requests.
• Customer engagement: Respond promptly by phone/email and act as a design concierge for product selections and service guidance.

Skills

Sales experience

Lead generation

CRM proficiency

Time management

Communication

Tools

CRM platform

Job description

At Phillip Jeffries, we believe the most beautiful spaces begin with meaningful connections. Since our start in a family garage in 1976, we have grown into a global luxury wallcovering brand trusted by the world’s top designers and architects. Today, our curated collections and dedication to exceptional service set the standard in the industry. That kind of reputation is built by passionate people who know how to sell not just a product, but a story.

We are looking for a dynamic Sales Development Representative to join our Sales International team and introduce clients to our world of texture, pattern, and design. In this role, you will be the face of Phillip Jeffries to the design community, helping bring extraordinary spaces to life. You will report to our UK Sales Manager and must be based in London or Greater London territory.

What You’ll Be Doing
Prospecting & Lead Generation

• Identifying high-potential prospects through defined criteria and business insights
• Profiling accounts by uncovering key decision-makers and early business needs
• Executing strategic cold outreach from curated lead sources
• Introducing our brand to new clients with compelling, scripted messaging
• Nurturing relationships and qualifying leads for our outside sales team
• Using curated sales materials to educate and inspire prospective clients

Selling & Client Experience
You’ll be the ultimate Phillip Jeffries ambassador, known for exceptional attention to detail and style:

• Supporting assigned accounts and growing a loyal client base
• Recognizing cross-selling opportunities to enhance interiors with seamless sophistication
• Capturing and optimizing High Performing Activities in our CRM to meet targets
• Sending thoughtful follow-ups—thank you notes, product mailers, and more
• Providing tailored service, including product quotes and stock checks
• Facilitating sample and mailer requests with precision and care
• Managing reserve requests and providing ETA & product status updates proactively
• Delivering timely responses through phone and email with grace and professionalism
• Serving as a trusted design concierge for product selections and service guidance

What You Bring to the Table

• Located in London or Greater London
• 3+ years of successful experience in sales, sales development, or telesales; preferably within the design or interiors industry
• Proven track record of generating leads, building pipeline, and converting opportunities into sales
• Strong communication skills, both written and verbal, with the ability to build rapport quickly
• Experience working with a CRM platform and managing activity, pipeline, and follow-up consistently
• Ability to work effectively in a remote environment with strong time management and self-discipline
• Proactive approach to prospecting, including cold outreach and developing new business opportunities
• Naturally curious, with strong listening skills and the ability to ask thoughtful, open-ended questions
• Highly motivated, competitive, and driven to achieve and exceed goals
• Strong organizational skills with the ability to manage multiple accounts and priorities
• Comfortable adapting your communication style to different client personalities and needs
• Positive, team-oriented mindset with a willingness to collaborate and learn

Why Phillip Jeffries?

As a purpose-driven organization, we truly believe that where you work matters. We are committed to creating an organization with a higher purpose, a place where our talented team can truly flourish. Phillip Jeffries believes in creating an environment with opportunities to grow personally and financially, offering volunteer opportunities that support our community and environment as well as extending a rich benefits package to care for our most valuable assets, our team.

Compensation Benefits:

• Competitive salary
• Company bonus program
• Annual Cost of Living Increase

Other PJ Perks & Benefits:

• Paid days off per calendar year
• Paid holidays

• Detailed onboarding plans that outline 30/60/90 goals and trainings.
• Earn Paid time off for community service - Up to 3 days per year
• Employee Discount on PJ Wallcoverings

About Us:

Phillip Jeffries, the world’s leader in natural, textured and specialty wallcoverings, has been providing award winning designs to the architectural and interior design community for over 40 years. With a diverse collection of product, Phillip Jeffries has provided luxury goods that grace the walls of properties such as the Wynn Hotel in Las Vegas and the Barney’s New York stores as well as luxurious homes throughout the world. To learn more about Phillip Jeffries, please visit us at www.phillipjeffries.com.

Phillip Jeffries is an Equal Opportunity Employer committed to diversity, inclusion, and equality in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, physical and mental disability, genetic information, marital status, sexual orientation, gender identity/assignment, citizenship, pregnancy or maternity, protected veteran status, or any other status prohibited by applicable national, federal, state or local law.