Sales & Customer Support Executive - CRM & Data

JHR Recruitment; Leeds; On-site; GBP 25,000 - 35,000; Full time

Job summary

JHR Recruitment in Leeds is seeking a Sales & Customer Support Executive to join the team. You will be the main contact for CRM data accuracy, assist customers by phone, and spot opportunities for sales growth.

The role emphasizes maintaining data quality, analysing buying patterns, and supporting the sales team with reports and customer information, in a fast-growing manufacturing environment.

Qualifications

• Excellent attention to detail and a high level of accuracy.
• Strong data entry and administration skills.
• Able to analyze information and spot buying trends.
• Confident speaking with customers and building relationships.
• Experience with Excel, CRM systems, and databases is desirable.

Responsibilities

• Maintaining and cleansing CRM and customer data.
• Ensuring information is accurate, complete and up-to-date.
• Reviewing customer buying patterns and identifying trends.
• Spotting potential sales and upselling opportunities.
• Picking up the phone and speaking with existing customers when needed.
• Qualifying leads and gathering relevant information.
• Supporting the sales team with pipeline and customer information.
• Following up actions and ensuring nothing is missed.
• Producing accurate reports and updates.
• Providing general commercial and customer support across the team.

Skills

Attention to detail

Data entry

Excel

CRM systems

Customer communication

Analytical thinking

Organised

Opportunity spotting

Tools

Excel

CRM software

Databases

Job description

JHR Recruitment in Leeds is seeking a Sales & Customer Support Executive to join the team. You will be the main contact for CRM data accuracy, assist customers by phone, and spot opportunities for sales growth.

The role emphasizes maintaining data quality, analysing buying patterns, and supporting the sales team with reports and customer information, in a fast-growing manufacturing environment.