Sales/Customer Service Executive

Adore Recruitment; Basildon; Hybrid; GBP 24,000 - 28,000; Full time

Job summary

An innovative market insights platform is seeking a dynamic Sales/Customer Service Executive to enhance client relationships and deliver training. This role offers the chance to work both in the office and remotely, providing flexibility while engaging with clients to help them become more data-driven. Ideal for recent graduates, this position emphasizes the importance of communication and presentation skills, making it a perfect entry point into a rewarding career. Join a growing company that values customer-first service and offers opportunities for professional development.

Benefits

23 days annual leave plus bank holidays

Annual performance bonus

Pension scheme

Qualifications

• Experience in creating presentations and resources.
• Ability to manage client relationships effectively.

Responsibilities

• Provide training courses to clients and colleagues.
• Assist in coordinating complex schedules and travel itineraries.
• Update training reports for the management team.

Skills

Presentation Skills

Communication Skills

Client Relationship Management

Training Delivery

Education

Degree in a relevant field

Job description

We’re looking for a talented Sales/Customer Service Executive to work for our client.

They want to recruit someone with demonstrable experience of creating presentations and presenting to clients and colleagues.

If that’s you then you could be exactly what they’re looking for, even if you’ve got limited work experience but have recently graduated in a relevant or related field.

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The Role:

In the Sales/Customer Service Executive role, you’ll be primarily accountable for providing basic, intermediate, and advanced training courses to clients and colleagues, both in groups face-to-face or online, helping leading businesses become more data-driven. This position is suitable for graduates or soon-to-be graduates, working with a leading market insight platform. You will be building relationships with clients, presenting training resources, and have the ability to travel internationally to meet with clients.

You’ll report to the Manager – Customer Success and will spend part of the week in the company’s Laindon office. The rest of the week, you will work from home.

Responsibilities include:

1. Assisting in the coordination of complex diary schedules, travel itineraries, and expenses for all members of the customer success department
2. Updating monthly training reports for the management team
3. Providing training courses to clients and colleagues, both in groups face-to-face or online
4. Producing training support materials and updating them with feature enhancements
5. Traveling internationally to build relationships face-to-face and online

The Candidate:

The ideal candidate will have a background in creating presentations and resources, and experience in presenting to clients and colleagues.

Additional requirements:

• A valid driver’s license and access to a vehicle
• Excellent communication skills
• Flexibility to travel internationally multiple times a year

The candidate should be:

• Self-motivated and able to work independently and in a team
• Capable of managing existing client relationships and developing new ones
• Outgoing, approachable, and professional
• Proud of the quality of work produced
• Willing to travel internationally to meet clients

Does that sound like you? If so, we’d love to see your CV.

If you’re a graduate with a degree in a relevant or related field but less experience, we still want to hear from you.

Please note: A full driving license is required for this role. Do not apply if you do not have one.

This position could be suitable if you’re interested in roles such as Sales Executive, Sales Account Manager, or Customer Service.

The Package:

Basic salary: Up to £24,000 per annum

Bonus: A personal and company performance bonus is available; full details will be provided on application

Benefits include:

• 23 days annual leave plus bank holidays
• Annual bonus based on performance
• Pension scheme

The Company:

The company is a market insights platform helping brands and businesses become data-driven. They prioritize customer-first service and aim to unite enterprises with complex data sets globally. As a small but growing business, they offer stability and development opportunities.

If you’re interested in this Sales/Customer Service Executive role, click ‘Apply Now’, send your CV, and we’ll consider you for the first round of interviews. Email: [e-mail], Phone: [phone]