Sales & Customer Service Administrator

Qualitex Supplies Ltd; Aylesford; On-site; GBP 18,000 - 23,000; Full time

Benefits offered by this job

20 Days Holiday + Bank Holidays

Performance Bonus Scheme

Workplace Pension Scheme

Full training provided

Progression opportunities

On-Site Parking

Job summary

Qualitex Supplies Ltd in Aylesford, Kent is seeking a capable Administrator to join our dynamic Sales Advisors team and strengthen our internal sales and customer service. You will handle a high volume of daily telephone calls with confidence, make proactive calls to existing customers, and process orders by phone and email.

Basic PC skills are required; Acumatica knowledge is helpful but full training is provided. Own transport is essential due to the location.

Qualifications

• Confident telephone salesperson able to handle large numbers of daily incoming calls.
• Pro-active calls to existing customers to strengthen relationships.
• Basic PC skills to process daily orders via phone and email.
• Acumatica knowledge is beneficial but not essential; full training provided.

Responsibilities

• Handle high volume of incoming calls and support sales and customer service.
• Make proactive calls to existing customers to maintain relationships.
• Process orders by phone and email using PC systems; assist with inquiries.

Skills

Telephone sales

Customer service

Administrative support

Basic PC skills

Acumatica knowledge

Tools

Acumatica

Job description

Qualitex Supplies Ltd in Aylesford, Kent is seeking a capable Administrator to join our dynamic Sales Advisors team and strengthen our internal sales and customer service. You will handle a high volume of daily telephone calls with confidence, make proactive calls to existing customers, and process orders by phone and email.

Basic PC skills are required; Acumatica knowledge is helpful but full training is provided. Own transport is essential due to the location.