Sales Coordinator / Sales Administrator - Building / Construction Industry

The Thrive Hive

Southampton

On-site

GBP 24,300 - 29,700

Full time

14 days+

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Benefits offered by this job

Ongoing learning and development opportunities

Supportive team culture

Job summary

A recruitment agency is seeking a Sales Coordinator to join their fast-paced sales team in Southampton. The ideal candidate will serve as the first point of contact for customers and support the sales team in handling inquiries and processing orders. The role requires previous sales experience, strong IT skills, and excellent communication abilities. This position promises ongoing development and a positive culture, with a full-time commitment expected.

Qualifications

Previous experience in a sales role is required, preferably in the building or construction industry.
Must possess excellent written and verbal communication skills.
Strong organizational skills and multitasking ability are essential.

Responsibilities

Act as the first point of contact for B2B and B2C customers.
Support field sales representatives and maintain office operations.
Handle incoming calls and emails while resolving customer queries efficiently.

Skills

Sales experience in building or construction

Confident communication skills

Strong IT skills (Outlook, Word, Excel)

Organizational skills

Attention to detail

Ability to work independently

Tools

CRM systems

Job description

Base pay range

Location : Southampton- on site Monday–Friday, 7:30am–5pm

Reference : 1M26003

Package : £27,000 (salary review after probation) + excellent benefits

The Thrive Hive are thrilled to be working with one of our longest-standing clients to help them find an exceptional Sales Coordinator to join their friendly, fast-paced sales team in Southampton. If you love being the go-to person who keeps everything running smoothly — and you get a buzz from supporting customers and colleagues alike — this could be your perfect next move.

Why you’ll love this role

You’ll become the heartbeat of the sales office, acting as the first point of contact for B2B and B2C customers, supporting field sales reps, and keeping operations slick and seamless behind the scenes. Think of it as the perfect blend of customer care, organisation wizardry and commercial know-how.

What you’ll be doing day-to-day

Handling incoming calls and emails from new and existing customers — offering friendly, knowledgeable support.
Building strong relationships across the business and with external partners.
Resolving queries quickly and professionally, ensuring great customer experiences every time.
Sourcing and pricing materials and preparing competitive quotations using the CRM system.
Processing orders accurately and efficiently.
Supporting field-based sales representatives whenever needed.
Preparing and posting product samples and helping with general office duties to keep the department running smoothly.

What we’re looking for

Previous experience in a sales role — ideally within the building or construction industry.
Confident communicator (written and verbal) with a naturally proactive, positive approach.
Strong IT skills including Outlook, Word and Excel.
A highly organised multitasker with excellent attention to detail.
A team player who’s also capable of managing their own workload independently.
Knowledge of aggregates or construction materials would be a bonus, but not essential.

Our client genuinely invests in their people — offering ongoing learning, development and progression opportunities. It’s a team where support, growth and positive culture aren’t just buzzwords; they’re part of everyday life.

Applicants must be eligible to work in the UK. Our client is committed to equality, diversity and inclusion at every stage of employment.

Seniority level