Sales Coordinator – Retail Accounts & Orders

Osborne Appointments; Brookmans Park; On-site; GBP 27,000 - 30,000; Full time

Benefits offered by this job

21 days holiday

Bank holidays & Christmas closure

Staff discount

Canteen

Free on-site parking

Job summary

Osborne Appointments is recruiting a Sales Coordinator for a fully office-based role in Welham Green, Hertfordshire. This permanent, full-time position offers £27,000–£30,000 per year and regular hours Mon–Thu 8:30am–5pm, Fri 8:30am–4:30pm.

You will process customer orders, handle enquiries by phone and email, maintain records, and help coordinate deliveries with warehouse teams while building strong relationships with key retail customers.

Qualifications

• Office-based experience in sales administration or customer service.
• Ability to manage customer orders and queries efficiently.
• Strong IT skills with MS Office and email/phone communication.

Responsibilities

• Processing customer orders and managing enquiries by email and phone.
• Building and maintaining relationships with key retail customers.
• Coordinating deliveries with warehouse and logistics teams.
• Providing stock updates and handling customer queries.
• Maintaining accurate records, pricing and sales documents.
• Liaising with internal teams across sales, planning and finance.
• Supporting quotations, customer portals and export docs as needed.
• Providing general support across the sales office and business.

Skills

Office experience

Customer service

Account coordination

MS Office

Telephone & written communication

Organised & proactive

Tools

Order processing systems

Customer portals

Job description

Osborne Appointments is recruiting a Sales Coordinator for a fully office-based role in Welham Green, Hertfordshire. This permanent, full-time position offers £27,000–£30,000 per year and regular hours Mon–Thu 8:30am–5pm, Fri 8:30am–4:30pm.

You will process customer orders, handle enquiries by phone and email, maintain records, and help coordinate deliveries with warehouse teams while building strong relationships with key retail customers.