Sales Coordinator

Job Advert; Welham Green; On-site; GBP 27,000 - 30,000; Full time

Benefits offered by this job

Staff discount

On-site parking

23 days holiday (plus bank holidays)

Job summary

Job Advert in Welham Green, Hertfordshire is seeking a proactive Sales Coordinator to join the UK sales office. The role involves supporting key customer accounts, processing orders and coordinating deliveries in a busy office environment.

The successful candidate will have office-based sales admin experience, strong IT skills (Excel, Word, Outlook) and excellent communication. The position is full-time, permanent, and office-based with parking on-site.

Qualifications

• Office-based sales admin or account coordination experience.
• Confident in building customer relationships and handling orders.
• Strong IT skills with Microsoft Office, especially Excel, Word and Outlook.
• Professional telephone manner and clear written communication.
• Organised, proactive and able to manage own workload.
• A positive work ethic, with a hands-on approach and willingness to get involved.

Responsibilities

• Process customer orders and handle enquiries by phone and email.
• Maintain relationships with retail customers and merchandising teams.
• Coordinate deliveries and bookings with warehouse and logistics.
• Provide stock, delivery, and order updates to customers.
• Maintain accurate records, pricing and sales documentation.
• Liaise with internal sales, planning and finance teams.
• Support quotations and customer portals.
• Provide general support across the sales office and wider business.

Skills

Office-based sales administration

Customer relationship handling

MS Office proficiency

Telephone manner

Organised and proactive

Willingness to get involved

Tools

Microsoft Office

Excel

Word

Outlook

Job description

Sales Coordinator

Location: Welham Green, Hertfordshire
Salary: £27,000 - £30,000 per annum
Job Type: Permanent, Full Time

Sales Coordinator - About the Company

Our client is an established and growing business supplying products to a range of retail customers. They are looking for a proactive and organised Sales Coordinator to join their busy team, supporting key customer accounts and the wider UK sales office.

Sales Coordinator -Details

• Monday - Thursday, 8:30am - 5pm, Friday 8:30am - 4:30pm.

• Fully office-based.

• 21 days holiday, plus bank holidays and Christmas office closure (three working days).

• Staff discount on products.

• Subsidised canteen.

• Free on-site parking.

• Opportunity to develop within the wider Operations function.

Sales Coordinator -Responsibilities

• Processing customer orders and managing order enquiries via email and telephone.

• Building and maintaining relationships with key retail customers and their merchandising teams.

• Coordinating deliveries, bookings and order progress with the warehouse and logistics teams.

• Providing updates on stock availability, deliveries and customer queries.

• Maintaining accurate customer records, pricing and sales documentation.

• Liaising with internal sales, merchandising, planning and finance teams.

• Supporting quotations, customer portals and export documentation.

• Providing general support across the sales office and wider business when required.

Sales Coordinator -What We're Looking For

• Previous office-based experience in sales administration, customer service or account coordination.

• Confident managing customer relationships and taking ownership of queries and orders.

• Good IT skills, including Microsoft Office, particularly Excel, Word and Outlook.

• Confident telephone manner and strong written communication skills.

• Organised, proactive and able to manage and prioritise your own workload.

• A positive work ethic, with a hands-on approach and willingness to get stuck in.

Desirable

• Experience working with retail or B2B accounts.

• Background in manufacturing, distribution or logistics.

• Familiarity with order processing systems or customer portals.