Sales Coordinator: Lead Generation & Client Support

Uniting Holding; Swan Village; On-site; GBP 26,000 - 36,000; Full time

Job summary

Ace Express Freight is seeking a Sales Coordinator to provide administrative support to the Business Development Manager, drive lead generation, and maintain accurate customer records. You will act as a key point of contact for customers, handle appointments, and support the sales team to secure new opportunities.

The role requires 1–2 years in a sales coordination or customer support capacity, strong communication, and excellent organisational skills.

Qualifications

• 1–2 years' experience in sales coordination, sales administration or customer support.
• Proficiency in Microsoft Office.
• Excellent verbal and written communication skills.
• Strong administrative and organisational skills.
• Excellent interpersonal and customer service skills.
• Ability to work on your own and as part of a team.
• Basic maths skills.

Responsibilities

• Managing the sales team’s diaries and making appointments as required.
• Managing a sales database with notes, follow up dates etc.
• Answering customer enquiries in a timely and efficient manner.
• Dealing with sales enquiries and quoting or checking costs with the sales team as required.
• Identify any extra opportunities with existing clients (upsell and cross sell).
• Helping to solve logistical problems.
• Liaising closely with the sales team.
• Dealing with clients in a professional and trustworthy manner.
• Ensuring all work undertaken by the company is of a sound commercial nature.
• Offering after-sales support to customers.
• Preparing spot quotes for potential customers and processing order requests.

Skills

Sales coordination

Customer service

Communication

Administrative skills

Teamwork

Basic maths

Tools

Microsoft Office

Job description

Ace Express Freight is seeking a Sales Coordinator to provide administrative support to the Business Development Manager, drive lead generation, and maintain accurate customer records. You will act as a key point of contact for customers, handle appointments, and support the sales team to secure new opportunities.

The role requires 1–2 years in a sales coordination or customer support capacity, strong communication, and excellent organisational skills.