Sales Coordinator – Full Time – Waterlooville

Catering; Waterlooville; On-site; GBP 26,000 - 27,000; Full time

Job summary

Catering in Waterlooville is seeking a Customer Sales Coordinator to join a busy, supportive sales team. The role focuses on servicing existing customers, handling inquiries, and driving sales through account management.

You will develop business with upselling, manage quotes and orders, and represent the company at events. The position is permanent, full-time, based on site in Waterlooville, with a structured training program.

Qualifications

• Excellent sales and customer service skills.
• Experience with outbound cold sales calls.
• Strong administration skills.
• Good communication skills.
• Conscientious with high attention to detail.
• Positive, proactive attitude.

Responsibilities

• Answer incoming calls to advise and sell products/services.
• Maintain regular contact with accounts to build relationships and upsell.
• Handle online enquiries via web chat.
• Make outbound calls to prospective clients.
• Work as part of a team to meet sales targets.
• Process quotes, orders and product enquiries with attention to detail.
• Liaise with clients through order to dispatch.
• Represent the company at trade shows and events.
• Perform general office administration duties.
• Coordinate with suppliers on prices, MOQs and lead times.
• Collaborate with other departments to ensure smooth order processing.

Skills

Sales

Customer Service

Cold Calling

Communication

Attention to detail

Positive attitude

Job description

Customer Sales Coordinator
Waterlooville
Permanent

Do you enjoy customer contact and contributing to sales? If so, an award-winning local business, who designs and manufactures bespoke products, whilst offering solutions to a wide range of clients and customers on both large and small scale projects are looking to grow the team with an additional Sales Coordinator. You will join a busy, successful, friendly & supportive team where full product training will be given.
The role will be strongly customer focused and will generate sales by dealing with existing customers through account management, dealing with new customer enquiries and developing business sales with upselling.

Duties

• Answer incoming telephone calls from customers with a view to advising & selling them products/services
• Making regular contact with agreed accounts, in order to build and maintain relationships, increase current order levels and introduce new product ranges and services.
• Dealing with online enquiries via web chat
• To make outbound calls to prospective clients on a regular basis to keep in touch
• Work as part of a team achieving agreed team sales targets
• Process all customers requests including quotes, orders and product enquiries with attention to details
• Liaising with the client throughout the order process from placement of order to dispatch
• Attend trade shows and fares and be an ambassador for the company
• Office Administration duties
• Liaise with suppliers, negotiating best prices, minimum order quantities and lead times and issue purchase Orders where applicable.
• Communicate with other departments within the company to ensure a smooth order process for the client

Key Skills & Experience

• Excellent sales and customer service skills
• Good understanding on how to make outbound cold sales calls
• Good administration skills
• Good Communication skills
• Conscientious with a high attention to detail
• Positive and can-do-attitude

Salary

Starting at £26,450 and after successful pass of probation (3months) will uplift to £27,300

Salary: £26450 – £27300/annum

Other Information

Hours Monday to Friday 9 to 5.30 with half hour lunch (40 Hours per week). 24 days broken down as 20 days holiday per year, plus Birthday day off and company closure (3 days) between Christmas and New Year

Job Type: Permanent

Location: Waterlooville