Sales Coordinator/Client Contact

LCA - Lights, Camera, Action; High Wycombe; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player is seeking a Client Contact / Sales Co-Ordinator to join their High Wycombe office. This role is perfect for someone who thrives in a fast-paced environment and enjoys delivering exceptional customer service. You will assist the sales team by providing accurate quotes, managing customer inquiries, and ensuring efficient order management. A positive attitude and attention to detail are essential. Join a dynamic team where your contributions will be valued, and help shape the future of professional lighting and grip equipment in the film and TV industries.

Benefits

Company Pension

Sick Pay

Qualifications

• Proven track record of delivering first class customer service.
• Good interpersonal skills and able to work within a team.
• Good general level of literacy, numeracy, and computer skills.

Responsibilities

• Assist sales team with accurate pricing and customer inquiries.
• Monitor Quotes Inbox and prepare necessary paperwork.
• Support order management process when required.

Skills

Customer Service

Interpersonal Skills

Attention to Detail

Teamwork

Numeracy Skills

Literacy Skills

Computer Skills

Education

High School Diploma

Tools

CRM System

Job description

1 week ago Be among the first 25 applicants

Direct message the job poster from LCA - Lights, Camera, Action

LCA Lights, Camera, Action Ltd is a leading supplier of a wide range of professional lighting and grip equipment to the TV and Film industries; working with renowned rental houses, studios, DoP's, gaffers and lighting technicians around the world.

Based in High Wycombe we have been supplying the industry since 1999.

We are looking for a Client Contact / Sales Co-Ordinator to offer support to our sales staff in our High Wycombe office.

You will need to be a starter finisher, be able to work as part of a team, be self-motivated and have a good attention to detail.

A positive ‘can do’ approach is as important as the ability to work in a busy environment.

Duties

• Assist the sales team and our customers, by providing accurate pricing (quotations) on products in a timely and professional manner
• Deal with customer enquiries either via the telephone or emails
• Assist the sales team in fulfilling requests for various samples, literature etc. to be sent to customers
• Monitor our Quotes Inbox, printing all relevant emails and preparing paperwork required to put a Quotation/Estimate together
• All aspects of Quotation from receiving a brief to recording the task on our CRM system
• Assist the Sales Team with anything else that might improve work efficiencies
• Support/cover the order management process when required

Experience & Skills

• Proven track record of delivering first class customer service
• A good work ethic
• Be aware of time critical service
• Have good interpersonal skills and be able to work within a team
• A good general level of literacy, numeracy and computer skills are essential for this role

Job Types: Full-time, Contract, Permanent

• Company pension
• Sick pay

Schedule:

• Monday to Friday

Ability to commute/relocate:

• High Wycombe HP12: reliably commute or plan to relocate before starting work (required)
• United Kingdom (required)

Please send your CV through to [e-mail] if you are interested in this role.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Business Development

• Industries

  Movies, Videos, and Sound

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