Sales Coordinator - Build Relationships in Roofing

SIG plc; Wokingham; On-site; GBP 26,000 - 32,000; Full time

Benefits offered by this job

Competitive salary

Holiday entitlement (25 days + 8 bank)

Company pension

Life assurance

Share incentive plan

Employee discounts

Sales development & training

Job summary

SIG Roofing is seeking a Sales Co-ordinator to be the friendly, knowledgeable first point of contact for customers, handling inquiries, processing orders, and helping the branch meet its sales targets.

You will work closely with the Branch Manager and team to deliver exceptional service, manage accounts, and promote our full range of products both over the phone and in person. The role offers development through our Sales Academy and structured training.

Qualifications

• Previous experience in a sales or customer service role.
• Strong communication and a customer-first attitude.
• Good IT and numeracy skills, with attention to detail in processing orders.
• Ability to build relationships with customers, colleagues and suppliers.
• Proactive, team-oriented mindset and willingness to learn.

Responsibilities

• Engaging with customers on the phone, via email, and at the trade counter.
• Accurately processing orders and providing clear, competitive quotes.
• Maximising every sales opportunity, including up-selling and cross-selling.
• Proactively contacting lapsed or prospective customers.
• Maintaining strong relationships with key accounts.
• Collaborating with warehouse and external sales teams to ensure smooth deliveries.
• Actively contributing to a safe, positive working environment.

Skills

Customer service

Sales

Communication

IT skills

Numeracy

Relationship building

Job description

SIG Roofing is seeking a Sales Co-ordinator to be the friendly, knowledgeable first point of contact for customers, handling inquiries, processing orders, and helping the branch meet its sales targets.

You will work closely with the Branch Manager and team to deliver exceptional service, manage accounts, and promote our full range of products both over the phone and in person. The role offers development through our Sales Academy and structured training.