Sales Coordinator - Roofing Merchant | Growth & Training

SIG plc; Leeds; On-site; GBP 22,000 - 28,000; Full time

Benefits offered by this job

25 days holiday + 8 bank holidays

Company pension with up to 7.5% ERs

Life assurance (up to 4x salary)

SIG Share Incentive Plan

Employee Discounts

Structured development via SalesAcadem

Apprenticeships and on-demand training

Job summary

SIG Roofing, the UK's leading roofing merchant, is hiring a Sales Co-ordinator to be the friendly, knowledgeable first contact for customers, handling enquiries, processing orders, and supporting the branch in hitting sales targets.

You'll work with the Branch Manager and team to deliver excellent service, manage accounts, and promote our product range both over the phone and in person. A customer-first mindset and strong IT/numeracy skills are essential.

Qualifications

• Experience in sales or customer service; merchanting or construction industry is a bonus.
• Strong communication skills and a customer-first attitude.
• Good IT and numeracy skills with attention to order processing.
• Ability to build relationships with customers, colleagues and suppliers.
• Proactive, team-oriented mindset and willingness to learn.

Responsibilities

• Engaging with customers on the phone, email, and at the trade counter.
• Processing orders accurately and providing clear quotes.
• Maximising sales through up-selling and cross-selling.
• Proactively contacting lapsed or prospective customers.
• Maintaining strong relationships with key accounts.
• Collaborating with warehouse and external sales teams for deliveries.
• Contributing to a safe, positive working environment.

Skills

Customer service

Communication

IT skills

Numeracy

Relationship building

Teamwork

Job description

SIG Roofing, the UK's leading roofing merchant, is hiring a Sales Co-ordinator to be the friendly, knowledgeable first contact for customers, handling enquiries, processing orders, and supporting the branch in hitting sales targets.

You'll work with the Branch Manager and team to deliver excellent service, manage accounts, and promote our product range both over the phone and in person. A customer-first mindset and strong IT/numeracy skills are essential.