Sales Coordinator

Brellis Recruitment Ltd; Royal Leamington Spa; On-site; GBP 26,000 - 35,000; Full time

Job summary

Brellis Recruitment Ltd. is recruiting for a Sales Coordinator in Warwick. The role is fully office based, 40 hours per week, Monday to Friday, with an annual salary of £30,000. You will be the first friendly voice new customers hear and act as the link between sales and production.

Experience in sales support or customer service is desirable, with familiarity in CRM and ERP systems. The role involves handling enquiries, quotes, and keeping customers informed about orders and shipments.

Qualifications

• Experience in sales support, inside sales, customer service or account management, ideally B2B.
• Familiarity with CRM and ERP systems.
• Right to work in the UK.

Responsibilities

• Take new enquiries, get to know each customer, and guide them from sample to first order and beyond.
• Keep the sales pipeline accurate and up to date in the CRM; prepare quotes and manage pricing in the ERP.
• Share technical documents and answer questions on specifications, artwork and lead times.
• Keep customers updated on orders, deliveries and changes; assist at trade shows or customer visits (around 3–5 times a year).

Job description

Sales Coordinator

Warwick | £30,000 per annum | 40 hours per week | Fully office based.

Monday to Friday.

Ever wondered how a great brand idea ends up in someone’s hand on a supermarket shelf?

Behind every bold new product there’s a team making it happen, and at the heart of that team is someone who keeps the whole thing moving. That could be you.

Our client is a fast growing, high tech manufacturer in Leamington Spa, working with some of the most creative and exciting brands in the UK. Their customers range from first time founders with a big dream to well known names, and every one of them cares deeply about how their brand looks and feels. It’s a business built on innovation, design and doing things differently, and it’s growing fast.

They’re looking for a Sales Coordinator to be the first friendly voice new customers hear, and the calm, organised link between the sales team and the production floor.

Your day to day

You’ll take new enquiries, get to know each customer, ask the right questions, and assess the size of the opportunity. Smaller customers you’ll look after yourself, walking them through an intuitive online ordering platform and helping them from their first sample to their first order and beyond. When something big lands, you’ll spot it early and hand it to the Head of Sales or Business Development Manager.

Along the way you’ll:

• Keep the sales pipeline accurate and up to date in the CRM
• Prepare quotes and keep customer pricing right in the ERP system
• Share technical documents and answer first questions on specifications, artwork and lead times
• Keep customers in the loop on orders, deliveries and anything that changes
• Follow up complaints, organise samples and help out at the odd trade show or customer visit (around 3 to 5 times a year)

You’ll be a great fit if you’re

• Unflappable. Fifteen things on the go doesn’t faze you. You know what’s urgent, what’s important and what can wait.
• A people person. You’re warm, clear and confident on the and on email, and you genuinely listen.
• A team player. You get a buzz from helping others succeed and don’t need the spotlight.
• Organised and accurate. Systems, data and detail are your friends, and you pick up new software quickly.
• Curious about brands. You understand that a brand is personal to the people who build it.

Experience that helps

• Sales support, inside sales, customer service or account management, ideally B2B
• CRM and ERP systems
• The right to work in the UK

Why it’s worth your while

• A genuinely interesting business, with products you’ll see out in the world
• A small, friendly commercial team where your contribution is noticed every day
• A busy, varied role that keeps every day different

If you’re calm under pressure, love talking to people and want to work somewhere a bit different, we’d love to hear from you.
INDL