Sales Coordinator

Wolseley UK Limited; Nottingham; On-site; GBP 27,000; Full time

Job summary

A leading trade merchant in the UK is seeking a Sales Coordinator in Nottingham. The role involves managing customer interactions, supporting sales processes, and providing exceptional service. The position offers a competitive salary, bonuses, and excellent benefits, including health and wellbeing initiatives.

Benefits

Annual leave increasing with service

Pension scheme matched up to 9%

Potential bonuses

Enhanced maternity/adoption leave

Free healthcare access

Cycle to Work scheme

Qualifications

• Exceptional customer service skills, with a willingness to go above and beyond.
• A strong work ethic and punctuality.
• Confidence in customer interactions.

Responsibilities

• First point of contact for customers in person, over the phone, and via email.
• Managing customer accounts, upselling, and re-engaging dormant accounts.
• Supporting sales order processing and quoting.

Skills

Customer service skills

Positive attitude

Team spirit

Job description

Up to £26,500 + Bonus + Excellent Benefits

Sales Coordinator - Nottingham – Burdens

Who are we? We are Burdens and Fusion Utilities, part of the Wolseley Group, a leading specialist trade merchant across the UK and Ireland. We prioritize our people and customers, offering opportunities to develop skills and careers through our Wolseley Talent Guild.

Benefits include: Annual leave (increasing with service), a pension scheme (matched up to 9%), potential bonuses, enhanced maternity/adoption leave, and discounts. We promote health and wellbeing with free healthcare access, the YuLife app, Cycle to Work scheme, and more.

Role overview: As a Sales Coordinator based in Nottingham, your responsibilities include:

• Being the first point of contact for customers in person, over the phone, and via email.
• Managing a central inbox, handling customer queries, and providing exceptional service.
• Supporting sales order processing and quoting.
• Managing customer accounts, upselling, and re-engaging dormant accounts to grow business.

This is a full-time, permanent role, working 40 hours per week, Monday to Friday, 8:00 am – 5:00 pm, with no weekend work.

Candidate requirements:

• A positive attitude and confidence in customer interactions.
• A strong work ethic and punctuality.
• Exceptional customer service skills, with a willingness to go above and beyond.
• Team spirit and supportive attitude.

We look forward to your application!

About Us

Burdens is a civil engineering and underground drainage expert, operating a network of branches with extensive stock from leading manufacturers. Since 1929, we have served the civils and drainage market with outstanding service, product knowledge, and innovative offerings, including specialist geotechnical products. We are committed to diversity and inclusion, welcoming applicants from all backgrounds and experiences.