Sales Coordinator

TN United Kingdom; Halesowen; On-site; GBP 27,000; Full time

Job summary

An established industry player is seeking a dedicated Sales Administrator or Sales Co-ordinator to join their dynamic team. This role is perfect for individuals who thrive on delivering exceptional customer service and possess strong communication skills. You will be responsible for processing orders, managing customer inquiries, and ensuring a seamless customer experience. With a supportive work environment and a comprehensive benefits package, this opportunity offers a great chance to grow within a leading global parts distributor. If you are detail-oriented and ready to make an impact, this could be the ideal role for you.

Benefits

Company Pension Scheme

Free onsite parking

20 days Holidays + Bank Holidays & Christmas Shut Down

Qualifications

• Previous experience in a similar role is essential.
• Strong communication and negotiation skills are vital.

Responsibilities

• Processing customer orders and handling queries.
• Conducting business reviews and negotiating pricing.
• Collaborating with teams to ensure order fulfillment.

Skills

Customer Service

Communication Skills

Negotiation Skills

Time Management

Education

Experience in Sales Administration

Tools

Microsoft Office

Excel

Job description

Job Opportunity: Sales Administrator / Sales Co-ordinator

Are you a Sales Administrator or a Sales Co-ordinator seeking a new opportunity? Do you have meticulous attention to detail and a passion for delivering outstanding customer service? If yes, this could be the perfect role for you!

My client, a global parts distributor, is looking for a Sales Administrator or a Sales Co-ordinator to join their team in Barley Green. The company offers a product portfolio with over 250,000 items in the plastic and metal fastener industry. Reporting to the Internal Sales Office Manager, the successful candidate will focus on developing long-term customer relationships.

Your responsibilities will include satisfying customer needs, responding promptly to inquiries, and ensuring a positive customer experience. Strong communication and negotiation skills, along with a customer-oriented approach, are essential.

Benefits:

• Salary up to £27,000 per annum
• Hours: Monday – Thursday 8:00 am – 4:45 pm, Friday 8:00 am – 4:30 pm (including 1-hour lunch breaks)
• Holidays: 20 days + Bank Holidays & Christmas Shut Down
• Company Pension Scheme
• Free onsite parking
• Fully office-based

Key Responsibilities:

• Processing customer orders
• Handling customer queries regarding orders
• Conducting business reviews with customers
• Completing RFQs from customers
• Negotiating pricing and lead times
• Updating system data with active pricing and margins
• Analyzing customer schedules for stock availability
• Gathering forecast information for key customers
• Monthly sales forecasting for key accounts
• Creating commercial invoices and supporting customer declarations
• Resolving inventory and invoice issues in coordination with relevant departments
• Collaborating with quality and warehouse teams to ensure order fulfillment
• Generating KPI reports as needed
• Supporting other duties as assigned by management

Qualifications and Experience:

• Previous experience in a similar role
• Excellent verbal and written communication skills
• Proficiency in Microsoft Office, especially Excel
• Good time management skills

If this sounds like you, please apply today!

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