Electrical Sales Coordinator

JR United Kingdom; Birmingham; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player is seeking an Electrical Sales Coordinator to manage quotes and enhance customer care operations. In this pivotal role, you will build strong client relationships and support the sales team with administrative tasks. The company offers a dynamic environment where your contributions will be valued, and you will have the opportunity to make a significant impact on customer satisfaction. With a focus on teamwork and individual initiative, this role is perfect for someone who thrives in a fast-paced setting. Join a company committed to equal opportunity employment and enjoy a range of benefits designed to support your professional growth.

Benefits

Savings and Discounts Portal

Enhanced Employee Assistance Programme

Cycle to Work Scheme

Employee Referral Bonus

Company-wide Christmas Party

Annual Employee Awards

Long Service Awards

Free Workwear

Qualifications

• Experience in sales support or customer service roles.
• Strong written and verbal communication skills are essential.

Responsibilities

• Manage quotes under £4,500 and enhance customer care operations.
• Conduct regular check-in calls and manage client renewals.

Skills

Sales Support Experience

Customer Service Skills

Communication Skills

Organisational Skills

Attention to Detail

Time Management

Tools

Pipedrive CRM

Job description

Electrical Sales Coordinator, Birmingham

Client: Systems adi Group Ltd

Location: Birmingham, United Kingdom

Job Category: Other

EU work permit required: Yes

Job Views:

4

Posted:

05.05.2025

Expiry Date:

19.06.2025

Job Description:

adi Electrical Compliance Sales Coordinator

Location – Kings Norton, Birmingham

About the Role

As an Electrical Sales Coordinator, you will manage our small to medium quote portfolio and enhance our customer care operations. This role is crucial in converting opportunities and maintaining strong client relationships.

Key responsibilities include:

• Processing and following up on quotes under £4,500
• Converting opportunities through proactive follow-up and relationship-building
• Supporting the core sales team with quote preparation and administrative tasks

Customer Care:

• Conducting regular check-in calls with existing clients
• Managing the renewal process for existing clients
• Handling client queries and coordinating with technical teams
• Maintaining client satisfaction through proactive communication
• Supporting the implementation of customer feedback systems

Administrative Support (20%):

• Assisting with quote preparation and documentation
• Maintaining accurate records in Pipedrive CRM
• Generating sales reports and analytics as required
• Providing general administrative support to the sales team
• Coordinating with various departments to ensure smooth service delivery

About you

We are looking for candidates with:

• Experience in sales support or customer service roles
• Strong written and verbal communication skills
• Excellent organisational and time management abilities
• Ability to work independently and within a team
• Strong attention to detail
• Ability to prioritise and manage multiple tasks

The Benefits

• The adi Pit Stop – savings and discounts portal with Reward Gateway
• Enhanced Employee Assistance Programme
• Cycle to Work scheme
• Employee referral bonus of £500 for every successful new hire
• Company-wide Christmas party for employees and partners
• Annual employee awards
• Long service awards
• Free workwear

The company

Find out more about adi – https://www.adiltd.co.uk/

Other titles for this role may include Internal Sales Representative, Internal Sales Coordinator, or Electrical Sales Coordinator.

Adi Group is committed to equal opportunity employment, ensuring that all employment decisions are based on merit and free from bias or prejudice.

If you are interested in this Electrical Sales Coordinator role, please apply via the button shown.