Sales Coordinator

TN United Kingdom; Crawley; On-site; GBP 27,000 - 32,000; Full time

Job summary

A leading trade merchant in the UK is seeking a Sales Coordinator for their Gatwick location. The role involves being the first point of contact for customers, managing queries, and supporting sales processes. The company offers excellent benefits and a supportive work environment focused on personal development.

Benefits

Annual leave increasing with service

Generous pension scheme (up to 9% match)

Potential bonuses

Enhanced maternity/adoption leave

Online and high street discounts

Free healthcare

Cycle to Work scheme

Qualifications

• Exceptional customer service skills and willingness to go above and beyond.

Responsibilities

• Being the first point of contact for customers in person, over the phone, and via email.
• Managing customer accounts to upsell and win back dormant clients.

Skills

Customer Service

Teamwork

Positive Attitude

Job description

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£27,810 + Bonus + Excellent Benefits

Sales Coordinator - Gatwick – Burdens and Fusion Utilities

Who are we?

We are Burdens and Fusion Utilities, part of the Wolseley Group, a leading trade merchant across the UK and Ireland. We prioritize our people and customers, offering opportunities to develop skills and build careers through our Wolseley Talent Guild.

Benefits include:

• Annual leave increasing with service
• Generous pension scheme (up to 9% match)
• Potential bonuses
• Enhanced maternity/adoption leave
• Online and high street discounts
• Free healthcare, YuLife app, Cycle to Work scheme, and more

Role responsibilities:

• Being the first point of contact for customers in person, over the phone, and via email
• Managing a central inbox, handling customer queries, and providing excellent service
• Supporting sales order processing and quotes
• Managing customer accounts to upsell and win back dormant clients

Job details:

This is a full-time, permanent role, 40 hours per week, Monday to Friday, with no weekends.

Candidate requirements:

• Positive attitude and confidence in customer interactions
• Strong work ethic and punctuality
• Exceptional customer service skills and willingness to go above and beyond
• Team player supporting colleagues

We look forward to receiving your application!