Sales Coordinator

Wolseley Group; Crawley; On-site; GBP 23,000 - 28,000; Full time

Job summary

A leading trade merchant in the UK, Wolseley Group, is seeking a Sales Coordinator to join their team in Crawley. The role involves managing customer interactions, supporting sales processes, and providing exceptional service. Candidates should possess strong customer service skills and a positive attitude, with a focus on teamwork and dedication.

Benefits

Annual leave increasing with service

Generous pension scheme (up to 9%)

Potential bonuses

Enhanced maternity/adoption leave

Discounts and wellbeing programs including healthcare

YuLife app

Cycle to Work scheme

Qualifications

• Excellent customer service skills and willingness to go above and beyond.
• Positive attitude and confidence in customer interactions.
• Strong work ethic and punctuality.

Responsibilities

• Serve as the first point of contact for customers in person, over the phone, and via email.
• Manage customer accounts, upsell, and re-engage dormant accounts.
• Support sales order processing and quote management.

Skills

Customer service skills

Team player mentality

Positive attitude

Strong work ethic

Job description

Join to apply for the Sales Coordinator role at Wolseley Group

Salary: Up to £27,810 + Bonus + Excellent Benefits

Location: Gatwick – Burdens and Fusion Utilities

About Us

We are Burdens and Fusion Utilities, part of the Wolseley Group, a leading trade merchant across the UK and Ireland. We focus on our people and customers, offering career development through our Wolseley Talent Guild.

Benefits

• Annual leave increasing with service
• Generous pension scheme (up to 9%)
• Potential bonuses
• Enhanced maternity/adoption leave
• Discounts and wellbeing programs including healthcare, YuLife app, Cycle to Work scheme

Role Responsibilities

• Serve as the first point of contact for customers in person, over the phone, and via email
• Manage a central inbox, handle customer queries, and deliver exceptional service
• Support sales order processing and quote management
• Manage customer accounts, upsell, and re-engage dormant accounts

Candidate Requirements

• Positive attitude and confidence in customer interactions
• Strong work ethic and punctuality
• Excellent customer service skills and willingness to go above and beyond
• Team player mentality

Details

• Full-time, permanent role
• 40 hours/week, Monday to Friday, 8:00am – 5:00pm
• No weekend work

Additional Information

We welcome your application and look forward to your joining our team!