Sales Coordinator

context recruitment; Brighton; On-site; GBP 28,000 - 32,000; Full time

Job summary

Context Recruitment is seeking a Sales Coordinator for a growing telecoms provider based in Brighton. This permanent, hybrid-friendly role starts with office-based work before transitioning to a hybrid pattern allowing 2 days at home.

Responsibilities include coordinating meetings, managing CRM data, handling inbound enquiries, and producing quotes while supporting both direct and wholesale sales channels. Applicants should have prior sales support or customer service experience.

Qualifications

• Experience in sales support, customer service or account coordination.
• Strong organisational and administrative skills.
• Experience with CRM systems.

Responsibilities

• Booking and coordinating meetings for the sales team.
• Maintaining and updating CRM systems with accurate data.
• Answering inbound sales enquiries and directing customers.
• Preparing and issuing basic quotations.
• Supporting customers with product pricing and terms.
• Contract administration and sales documentation.
• Liaising with internal departments to ensure a smooth customer experience.

Skills

CRM systems

Customer service

Organisational skills

Communication skills

Multi-tasking

Tools

Microsoft Office

CRM software

Job description

Sales Coordinator

Location: Brighton (Central Brighton)
Salary: £28,000 - £32,000 per annum
Job Type: Permanent

A growing telecommunications provider based in the heart of Brighton are seeking a highly organised and customer-focused Sales Coordinator to join their team on a permanent basis.

This is an excellent opportunity for someone with experience in sales support, customer service, or account coordination who enjoys working in a fast-paced, customer-facing environment and is looking to develop their career within a thriving telecoms business.

As a Sales Coordinator, you will play a key role in supporting both the direct and wholesale sales channels, ensuring customers receive an exceptional service while providing administrative and operational support to the wider sales team.

Key Responsibilities

• Booking and coordinating meetings for the sales team
• Maintaining and updating CRM systems, ensuring all customer data is accurate and up to date
• Answering inbound sales enquiries and directing customers appropriately
• Preparing and issuing basic quotations
• Supporting customers with queries relating to products, pricing lists, contract terms and services
• Providing administrative support across both wholesale and direct sales channels
• Liaising with internal departments to ensure a seamless customer experience
• Managing sales documentation and contract administration
• Building and maintaining strong relationships with customers and stakeholders

About You
The successful candidate will have:

About You

• Previous experience in a Sales Coordinator, Sales Support, Customer Service or similar role
• Strong organisational and administrative skills
• Experience working with CRM systems
• Excellent communication skills and a professional telephone manner
• A customer-focused approach with excellent attention to detail
• The ability to manage multiple priorities in a busy environment
• Experience within telecommunications, technology or a related sector would be advantageous, but is not essential

Paying between £28,000-£32,000, depending on experience.
Must be eligible to work in the UK.
Working Pattern: Office-based initially, moving to a hybrid model with 2 days working from home