Sales Coordinator

Permanent Futures Limited; Beverley; On-site; GBP 26,000 - 32,000; Full time

Job summary

Permanent Futures Limited is hiring a Business Development Advisor in Beverley to support client sales activity and ensure a positive customer experience. You will be one of the first contacts for enquiries, gathering information and handling requests promptly and professionally.

Working with sales and marketing, you’ll keep customer information organised, support business development and telesales, and follow company processes to maintain consistency and quality in customer interactions.

Qualifications

• Strong telephone manner and communication skills.
• Good research and organisational skills.
• Confidence using Microsoft Office and CRM systems.
• GCSEs in Maths and English.
• A valid driving licence and access to transport.

Responsibilities

• Responding to incoming customer enquiries by telephone and other channels
• Speaking with prospective and existing customers to understand their needs and record relevant details
• Supporting business development and telesales activity through clear, confident communication
• Coordinating with sales and marketing colleagues to help manage enquiries and share relevant customer information
• Keeping customer records accurate and current in the company's CRM system
• Using research skills to gather information that supports customer conversations and business development work
• Using Microsoft Office and CRM systems to record, organise and update information
• Following company processes and contributing to a consistent, professional customer experience

Skills

Telephone etiquette

Clear communication

Research skills

Organisational skills

Education

GCSEs in Maths and English

Tools

Microsoft Office

CRM systems

Job description

Futures are recruiting a Business Development Advisor to support our clients sales activity and help create a positive experience for prospective and existing customers. You'll be one of the first points of contact for incoming enquiries, gathering relevant information and making sure each enquiry is handled promptly and professionally.

Working closely with sales and marketing teams, you'll help keep customer information organised, support business development and telesales activity, and follow company processes throughout.

Roles & Responsibilities:

• Responding to incoming customer enquiries by telephone and other channels
• Speaking with prospective and existing customers to understand their needs and record relevant details
• Supporting business development and telesales activity through clear, confident communication
• Coordinating with sales and marketing colleagues to help manage enquiries and share relevant customer information
• Keeping customer records accurate and current in the company's CRM system
• Using research skills to gather information that supports customer conversations and business development work
• Using Microsoft Office and CRM systems to record, organise and update information
• Following company processes and contributing to a consistent, professional customer experience

The Ideal Candidate

• Strong telephone manner and communication skills
• Good research and organisational skills
• Confidence using Microsoft Office and CRM systems
• GCSEs in Maths and English
• A valid driving licence and access to transport

You'll be proactive, professional and able to work collaboratively with colleagues across sales and marketing. If you enjoy customer contact and can combine confident communication with careful organisation, we'd like to hear from you