Sales Coordinator

Confidential; Beverley; On-site; GBP 23,000 - 30,000; Full time

Job summary

Confidential in Beverley is seeking a proactive Business Development Advisor to support sales activity and deliver a positive experience for prospective and existing customers. You will be a first point of contact for enquiries, gathering details and ensuring timely, professional responses.

Working with sales and marketing, you will help manage customer information in the CRM, support business development and telesales, and follow company processes to maintain consistency and quality in every

Qualifications

• Strong telephone manner and communication skills.
• Good research and organisational skills.
• Confidence using Microsoft Office and CRM systems.
• GCSEs in Maths and English.
• A valid driving licence and access to transport.

Responsibilities

• Responding to incoming customer enquiries by telephone and other channels.
• Speaking with prospective and existing customers to understand their needs and record relevant details.
• Supporting business development and telesales activity through clear, confident communication.
• Coordinating with sales and marketing colleagues to help manage enquiries and share relevant customer information.
• Keeping customer records accurate and current in the company s CRM system.
• Using research skills to gather information that supports customer conversations and business development work.
• Using Microsoft Office and CRM systems to record, organise and update information.
• Following company processes and contributing to a consistent, professional customer experience.

Skills

Strong telephone manner

Research skills

Organisational skills

Confident communication

Education

GCSEs in Maths and English

Tools

Microsoft Office

CRM systems

Job description

Futures are recruiting a Business Development Advisor to support our clients sales activity and help create a positive experience for prospective and existing customers. You ll be one of the first points of contact for incoming enquiries, gathering relevant information and making sure each enquiry is handled promptly and professionally.

Working closely with sales and marketing teams, you ll help keep customer information organised, support business development and telesales activity, and follow company processes throughout.

Roles & Responsibilities:

• - Responding to incoming customer enquiries by telephone and other channels
• - Speaking with prospective and existing customers to understand their needs and record relevant details
• - Supporting business development and telesales activity through clear, confident communication
• - Coordinating with sales and marketing colleagues to help manage enquiries and share relevant customer information
• - Keeping customer records accurate and current in the company s CRM system
• - Using research skills to gather information that supports customer conversations and business development work
• - Using Microsoft Office and CRM systems to record, organise and update information
• - Following company processes and contributing to a consistent, professional customer experience

The Ideal Candidate

• - Strong telephone manner and communication skills
• - Good research and organisational skills
• - Confidence using Microsoft Office and CRM systems
• - GCSEs in Maths and English
• - A valid driving licence and access to transport

You ll be proactive, professional and able to work collaboratively with colleagues across sales and marketing. If you enjoy customer contact and can combine confident communication with careful organisation, we d like to hear from you.