Sales Consultant - Givenchy - Bicester Village

GIVENCHY; Bicester; On-site; GBP 25,000 - 35,000; Full time

Job summary

A luxury fashion retailer in Bicester is seeking a Sales Consultant to act as a brand ambassador. Responsibilities include providing exceptional customer service, building relationships with clients, and maintaining store standards. The ideal candidate will have at least three years of sales experience in high fashion, be fluent in English and Arabic, and have a passion for fashion. This is a full-time entry-level position.

Qualifications

• A minimum of 3 years’ experience in sales in a high fashion environment.
• Experience in selling leather goods or Ready to wear.
• Fluency in English and Arabic is essential.

Responsibilities

• Welcome clients and provide luxury customer service.
• Build relationships with clients to assist in product selection.
• Maintain store standards and promote the Givenchy image.

Skills

Customer service

Sales experience

Communication

Relationship building

Fashion knowledge

Teamwork

Job description

GIVENCHY Bicester, England, United Kingdom

Position: Sales Consultant - Givenchy - Bicester Village

Acting as a Givenchy brand ambassador for our Bicester Village Store, you will welcome clients and deliver luxury customer service to an international clientele while maximizing profitable sales.

Key Responsibilities

• Welcome all clients to the Store ensuring the client feels comfortable in the environment.
• Greet all clients and build a relationship with them to assist in selecting the right products for them whilst maintaining the rapport and offering advice.
• Introduce additional complementary products targeted to your client and share product knowledge.
• Process the sale in a confident and professional manner whilst maintaining the relationship with the client.
• Gather and collate client’s CRM details to maintain the relationship and build the client book ensuring a personal follow-up with the client.
• Maintain store standards on stock and adhere to the visual merchandise guidelines promoting the Givenchy image.
• Exceed all behavioural requirements including adhering to the dress code and appearance guidelines as indicated by the management team.
• Actively drive your product knowledge by keeping up to date with fashion trends and competitors, participating in in-store training and educating yourself on all Givenchy product lines.
• Support control and management of stock in line with the guidance from Stock Control colleagues.
• Mystery Shop Results.
• Weekly and individual sales targets.
• Conversion Rate.
• Average Transaction Value.

Profile and Experience

• A minimum of 3 years’ experience in sales in a high fashion environment. Experience working in a flagship store in luxury would be preferred.
• Experience in selling leather goods or Ready to wear with an understanding of craftsmanship and quality.
• Strong business sense and experience working with retail KPIs is a must.
• A genuine interest for fashion and Givenchy as a brand.
• Hardworking and committed to achieving/exceeding targets.
• Team player and able to work autonomously.
• Excellent personal presentation – a Givenchy Brand Ambassador.
• Strong communication and relationship building skills. Existing clientele network would be a plus.
• Fluent in English and Arabic is essential. Additional languages are an advantage.

Seniority level

Entry level

Employment type

Full-time

Industry

Retail Luxury Goods and Jewelry

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