Sales Associate

Gianvito Rossi; Greater London; On-site; GBP 20,000 - 30,000; Full time

Job summary

Gianvito Rossi is seeking a Full Time Sales Associate for their London bouitque. The role involves welcoming clients, ensuring an exceptional shopping experience, and managing customer relationships. Ideal candidates have previous luxury retail experience, strong communication skills, and attention to detail. The position requires fluency in English and the ability to work during store hours. Join a team focused on delivering outstanding service and fostering customer loyalty.

Qualifications

• Previous experience in luxury retail is required.
• Fluent in English.
• Strong interpersonal and communication skills.

Responsibilities

• Welcoming customers and managing their waiting time.
• Ensuring exceptional client experience in the boutique.
• Building relationships with customers by keeping them informed.

Skills

Interpersonal skills

Communication skills

Attention to detail

Customer service

Job description

Location and Position

London - Mount Street – Full Time Sales Associate.

SALES ASSOCIATE - JOB MISSION

The Sales Associate is an Ambassador of the Maison, he/she is responsible for the welcoming of clients, manages waiting time and ensures that they are being taken care of in the most efficient manner, ensuring an exceptional client experience at the entrance of the client(s) in the boutique.

• Welcoming customers after the Maison's sales ceremony
• Providing appropriate support to customers throughout the purchasing process, ensuring a memorable shopping experience
• Building strong relationships with current and potential customers by keeping them informed about products and services
• Actively participating in customer loyalty and CRM processes according to company standards
• Managing warehouse processes and procedures to ensure proper handling of transfers and returns, as well as inventory control
• Managing treasury processes and procedures (cash receipts, tax refunds, cash management, etc.)
• Communicating feedback gathered during customer interactions and contributing to achieving store sales targets
• Knowledge of English and availability to work during store hours are required

About You

We are looking for candidates with previous experience in luxury Retail; good interpersonal and communication skills are required as well strong attention to detail and customer needs.

Team-Player approach and Fluent in English.