Sales Consultant (Internal)

Stannah Group; Manchester; On-site; GBP 25,000 - 45,000; Full time

Job summary

Join a forward-thinking company as an Internal Sales Consultant, where your communication skills will shine! In this role, you will support customers through telephone and webchat, showcasing the incredible benefits of Stairlifts and Homelifts. With a focus on customer satisfaction, you'll engage in live demonstrations and assist in their decision-making process. The company values its employees and fosters a supportive environment, ensuring you have the tools to succeed. Enjoy a competitive salary, profit-sharing bonuses, and a range of benefits that enhance your work-life balance. If you're ready to make a difference, this opportunity is for you!

Benefits

Market Aligned Salary

Profit Share Bonus Scheme

25 Days Holiday

Pension Scheme

SimplyHealth Cash Plan

Life Assurance Scheme

Long Service Award Scheme

Employee Assistance Programme

Enhanced Maternity and Paternity Provision

Free Parking

Qualifications

• Experience in building relationships with a customer-centric approach.
• Proficiency in Microsoft Office Suite for effective communication.

Responsibilities

• Support sales channels with telephone and webchat communications.
• Promote benefits of Stairlifts and Homelifts through live demonstrations.

Skills

Communication Skills

Time Management

Problem-Solving

Customer-Centric Approach

Tools

Microsoft Office Suite

Job description

Internal Sales Consultant - Audenshaw - Apply Now to Join Stannah

We have a fantastic opportunity for an Internal Sales Consultant to join the Sales team, based at our showroom in Audenshaw.

In this role as an Internal Sales Consultant, you will be supporting our sales channels with telephone and webchat communications. This includes live online demonstration of our product range and functionality. The job objective is to assist our customers' decision-making process both pre and post-appointment, by promoting the benefits of our world-class Stairlifts and Homelifts.

We are seeking an individual who demonstrates confident communication skills and experience in building relationships while maintaining a customer-centric approach.

Internal Sales Consultant - Responsibilities:

• Provide on-demand and pre-booked telephone, webchat, and live video promotion of our products and features, in line with customer and business needs.
• Understand the products sold by the Company and develop an understanding of competitor products and pricing policies.
• Develop the ability to assess the needs of the client through good questioning techniques and use the assessment to safely promote products and features suited to the client’s needs.
• Understand the sales process appropriate to the market and develop optimum sales ability through active participation in regular meetings and training sessions.
• Positively contribute to team objectives and continual performance improvement.
• Maintain the highest standards of professionalism, honesty & integrity in keeping with the Company’s position as market leader.
• Be flexible and available to meet the demands of our customers.
• Achieve KPIs and other targets that may be set from time to time by the Sales Management.

Internal Sales Consultant - Requirements:

• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Excellent time management and prioritization abilities.
• Attention to detail and problem-solving skills.
• Warm and friendly with a can-do attitude.

Company Information:

Stannah is a family-owned manufacturing and engineering company. Our products move people and goods in and around homes and buildings. We make life easier for people by improving access for greater convenience and independence.

Joseph Stannah founded the business in 1867. A lot has happened since then, and today Stannah is a global business. The family is in their fifth generation and plays a hands-on role in running the business. Most people know us for our stairlifts. Our range of products includes lifts, escalators, and homelifts. We also provide maintenance and repair services.

Stannah Group is an equal opportunities employer. We welcome and encourage applications from candidates of all backgrounds, identities, and abilities. We are a Disability Confident Committed Employer. We treat all our job applicants fairly and with respect.

Our employees are the heart of our business. We take great care to create a working environment where everyone feels valued. Join our team and be a part of our diverse and inclusive community!

Benefits Include:

• Market Aligned Salary, paid on a monthly basis.
• Profit Share Bonus Scheme, paid to all employees every quarter based on Group Company profits.
• 25 days holiday, plus bank holidays.
• Holiday scheme to buy extra days’ annual leave.
• Pension Scheme with matched contribution/salary sacrifice.
• SimplyHealth Cash Plan, allowing you to claim towards health costs such as dental, optical, physiotherapy, chiropody treatments, and more.
• Life Assurance Scheme.
• Long Service award scheme, with holiday benefit.
• Company Benefits Discount Rewards Scheme, including shop discounts, hotel discounts, days out, and more.
• Employee Assistance Programme, a workplace initiative to support and enhance well-being.
• Enhanced maternity and paternity provision.
• Free parking.
• Company Funded LinkedIn Learning Account.

We reserve the right to close this vacancy early if we receive high numbers of applications for the role.