HR Shared Service Team Leader

TN United Kingdom; Manchester; On-site; GBP 40,000 - 70,000; Full time

Job summary

An established industry player is seeking an experienced HR Shared Service Team Leader to manage a dedicated team in Manchester. This pivotal role focuses on overseeing HR administration, ensuring high-quality service aligned with SLAs, and enhancing the employee experience through collaboration with various teams. Ideal candidates will bring strong leadership skills, a customer-centric mindset, and proficiency in Excel. The company offers a competitive benefits package, flexible working options, and a commitment to diversity and inclusion, making this an exciting opportunity for those looking to make a significant impact in HR.

Benefits

Health & Wellbeing Support

Development Opportunities

Flexible Working

Competitive Benefits Package

Qualifications

• Experience managing HR teams and coordinating HR services.
• Strong skills in handling complex HR queries and stakeholder management.

Responsibilities

• Oversee HR administration and ensure high-quality service delivery.
• Support HRIS deployment and manage team tasks effectively.

Skills

Leadership Experience

Customer-Focused Approach

Organizational Skills

Communication Skills

Proficiency in Excel

Database Management

Job description

Job Title: HR Shared Service Team Leader, Manchester

Client:

Unknown

Location:

Manchester, United Kingdom

Job Category:

Other

EU work permit required:

Yes

Job Reference:

9da5c6bc30ab

Job Views:

6

Posted:

05.05.2025

Expiry Date:

19.06.2025

Job Description:

Maternity Cover starting September

We are seeking an experienced HR Shared Service Team Leader to manage a team of HR Coordinators and HR Apprentices in Manchester. The role involves overseeing HR administration, query handling, and ensuring high-quality service delivery aligned with SLAs.

Responsibilities include managing team tasks, supporting HRIS deployment, handling complex queries, reporting, and collaborating with payroll, reward, finance, and HR teams to enhance employee experience. The role also requires ensuring payroll processing accuracy and building relationships with stakeholders.

Ideal candidates will have leadership experience, a customer-focused approach, excellent organizational and communication skills, and proficiency in Excel and databases.

We offer a competitive benefits package, including health & wellbeing support, development opportunities, flexible working, and more.

Our recruitment process emphasizes diversity, equity, and inclusion, welcoming applicants from all backgrounds.