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Fraser Hart in Colchester is seeking a customer-facing ambassador to deliver world-class luxury shopping experiences. You’ll share your passion for jewellery, diamonds and watches, and help customers connect with our premium brands.
You will work as part of a team, meet personal sales targets, and maintain high standards of visual merchandising. Flexible with late nights and weekends, you’ll contribute to an exceptional in-store environment.
We are passionate about making people feel special by delivering world class luxury shopping experiences to our customers.We’re not here to simply sell a product. We’re here to connect with our customers and create lasting memories. We impress them with exceptional knowledge of our exclusive product ranges and premium brands.
If you have a passion for delivering outstanding customer experiences and would like to work with some of the world’s most prestigious jewellery, diamond and watch brands, we have an exciting opportunity for you.
Passionate about delivering outstanding experiences to our customers.
Fascinated by our products and have a love for all things jewellery, diamonds, and watches.
A team player who helps and supports your colleagues when needed.
A great communicator with excellent interpersonal skills and a genuine interest in interacting with others.
Proactive with a positive can-do attitude.
Self-motivated and driven to achieve great results.
A fast learner who is keen to embrace new challenges
.* Experience in a customer facing role ideally within a premium or luxury retail environment.
Play your part in creating great customer experiences.
Share your passion for our products with our customers.
Consistently achieve personal sales targets and key performance targets.
Live by our values (passion, teamwork, respect and trust, positivity, love learning).
Follow store standards, policies, and procedures.
Create a luxury retail environment with high standards of visual merchandising and replenishment.
When you join us, we’ll give you everything you need to get off to a great start; a full induction, excellent training and a Store Development Coach that will support you during your first few months.
We value our teams for always going the extra mile and reward this with great benefits, including:
Commission scheme based on sales performance
A generous discount scheme for you, your family, and friends
Annual leave that will increase with length of service
Holiday purchase scheme
Pension Scheme
Uniform allowance
Refer a Candidate Scheme
Mental health, wellbeing and legal support from our expert health and wellbeing partners Health Assured
Bike to work scheme
A Volunteer Day with a charity of your choice
Social events and activities throughout the year with our Time for Wellness and Recognition scheme
We are an equal opportunities employer