Sales Consultant Chelmsford (PT)

Fraser Hart; Chelmsford; Hybrid; GBP 22,000 - 30,000; Full time

Benefits offered by this job

Commission scheme (uncapped)

Colleague discount

Increasing annual leave

Refer a Friend programme

Colleague Assistance Programme

Cycle to Work scheme

Volunteer day

Training and development opportunities

Job summary

Fraser Hart is seeking a passionate Sales Consultant to join our luxury jewellery and watch collections, delivering exceptional service and creating memorable customer experiences.

In this role you will build relationships, offer expert advice, and strive to hit individual and team sales targets while maintaining outstanding store presentation.

Join a team that values training, a generous colleague discount, and career development opportunities within a premium retail environment.

Qualifications

• Experience in a customer facing retail or sales environment.
• Passionate about delivering exceptional customer service and creating memorable experiences.
• Confident communicator who enjoys building relationships and understanding customer needs.
• Driven to achieve sales targets and contribute to team success.
• Well presented, professional, and enthusiastic about luxury products.
• Enjoys working as part of a collaborative and supportive team.

Responsibilities

• Deliver outstanding customer experiences at every stage of the customer journey.
• Build strong relationships and provide expert advice tailored to customer needs.
• Achieve individual and team sales targets.
• Work with beautiful diamond jewellery, fine jewellery, and leading watch brands.
• Maintain exceptional visual merchandising and store presentation standards.
• Support the smooth day to day operation of the store.
• Continuously develop your product knowledge and selling skills.

Skills

Customer service

Sales skills

Communication

Relationship building

Visual merchandising

Job description

We are looking for a passionate and customer focused Sales Consultant to join our team. Our Sales Consultants create memorable customer experiences, build lasting relationships, and help customers celebrate life s most meaningful moments through our beautiful jewellery and watch collections.
If you have experience in a premium retail environment, enjoy working with people, and have a passion for delivering exceptional service, we would love to hear from you.

ABOUT YOU

• Experienced in a customer facing retail or sales environment.
• Passionate about delivering exceptional customer service and creating memorable experiences.
• A confident communicator who enjoys building relationships and understanding customer needs.
• Driven to achieve sales targets and contribute to team success.
• Well presented, professional, and enthusiastic about luxury products.
• Enjoys working as part of a collaborative and supportive team.

IN THIS ROLE, YOU WILL

• Deliver outstanding customer experiences at every stage of the customer journey.
• Build strong relationships and provide expert advice tailored to customer needs.
• Achieve individual and team sales targets.
• Work with beautiful diamond jewellery, fine jewellery, and leading watch brands.
• Maintain exceptional visual merchandising and store presentation standards.
• Support the smooth day to day operation of the store.
• Continuously develop your product knowledge and selling skills.

WHAT IS IN IT FOR YOU?

• The opportunity to work with beautiful luxury diamond and jewellery products and world renowned watch brands.
• Competitive commission scheme with uncapped earning potential.
• Generous colleague discount for you, family, and friends.
• Increasing annual leave with length of service.
• Refer a Friend programme.
• Colleague Assistance Programme.
• Cycle to Work scheme.
• One paid volunteer day each year.
• Ongoing training and development opportunities to support your career growth.

Join us and be part of a team that helps customers celebrate life's most special moments while building a rewarding career in luxury retail.