Sales Consultant Cambridge

Fraser Hart; Cambridge; Remote; GBP 21,000 - 32,000; Full time

Benefits offered by this job

Competitive commission

Generous discount

Annual leave increases

Refer a Friend program

Cycle to Work

Volunteer day

Training & Development

Job summary

Fraser Hart is seeking a passionate Sales Consultant to deliver premium customer experiences across our jewellery and watch collections. You will engage with customers, understand their needs, and guide them to the perfect piece, while representing a premium brand with confidence and enthusiasm.

In this role you’ll contribute to team success, work in a collaborative environment, and enjoy ongoing training and development to grow your career in luxury retail.

Qualifications

• Experience in a customer facing retail or sales environment.
• Driven to achieve sales targets while delivering exceptional service.
• Confident communicator who builds relationships and understands customer needs.

Responsibilities

• Deliver outstanding customer experiences at every stage of the journey.
• Build strong relationships and provide expert advice tailored to customer needs.
• Achieve individual and team sales targets.
• Sell luxury jewellery and watches and maintain high standards of product presentation.
• Maintain exceptional visual merchandising and store presentation.
• Support day-to-day store operations smoothly.
• Continuously develop product knowledge and selling skills.

Skills

Customer service

Retail experience

Communication

Sales-driven

Job description

We are looking for a passionate and customer focused Sales Consultant to join our team. Our Sales Consultants create memorable customer experiences, build lasting relationships, and help customers celebrate life s most meaningful moments through our beautiful jewellery and watch collections.
If you have experience in a premium retail environment, enjoy working with people, and have a passion for delivering exceptional service, we would love to hear from you.

ABOUT YOU

• Experienced in a customer facing retail or sales environment.
• Passionate about delivering exceptional customer service and creating memorable experiences.
• A confident communicator who enjoys building relationships and understanding customer needs.
• Driven to achieve sales targets and contribute to team success.
• Well presented, professional, and enthusiastic about luxury products.
• Enjoys working as part of a collaborative and supportive team.

IN THIS ROLE, YOU WILL

• Deliver outstanding customer experiences at every stage of the customer journey.
• Build strong relationships and provide expert advice tailored to customer needs.
• Achieve individual and team sales targets.
• Work with beautiful diamond jewellery, fine jewellery, and leading watch brands.
• Maintain exceptional visual merchandising and store presentation standards.
• Support the smooth day to day operation of the store.
• Continuously develop your product knowledge and selling skills.

WHAT IS IN IT FOR YOU?

• The opportunity to work with beautiful luxury diamond and jewellery products and world renowned watch brands.
• Competitive commission scheme with uncapped earning potential.
• Generous colleague discount for you, family, and friends.
• Increasing annual leave with length of service.
• Refer a Friend programme.
• Colleague Assistance Programme.
• Cycle to Work scheme.
• One paid volunteer day each year.
• Ongoing training and development opportunities to support your career growth.

Join us and be part of a team that helps customers celebrate life's most special moments while building a rewarding career in luxury retail.