Sales Consultant

Metropolitan Thames Valley; Reading; On-site; GBP 30,000 - 52,000; Full time

Benefits offered by this job

Competitive salary with commission

Ongoing training

Collaborative team environment

Career progression opportunities

Job summary

Metropolitan Thames Valley Housing (MTVH) is seeking a motivated New Homes Sales Consultant to drive sales across multiple locations. The role focuses on shared ownership schemes, client guidance and delivering an excellent customer journey, while meeting budgets and health and safety standards.

You will lead Sales Launch activities, manage leads, process applications through to completion, and liaise with internal and external stakeholders in a fast-paced environment.

Qualifications

• Proven experience in new homes sales, including shared ownership schemes.
• Strong communication and negotiation skills.
• Ability to manage the customer journey from enquiry to completion.

Responsibilities

• Manage the sales process for new homes from inquiry to sale completion.
• Provide expert advice on shared ownership options and eligibility.
• Deliver excellent customer service throughout the purchasing journey.
• Develop relationships with buyers, mortgage brokers and stakeholders.
• Maintain accurate records of interactions, progress and pipeline.
• Organise and host property viewings with a professional approach.
• Meet and exceed sales targets in line with policies.

Skills

Sales experience

Shared ownership knowledge

Customer service

Negotiation

Relationship building

Communication

Driving licence

Job description

Manage the sales process for new homes, from initial inquiry to the completion of the sale.
Provide expert advice on shared ownership properties, ensuring clients fully understand the benefits and process.
Deliver exceptional customer service, guiding clients through every step of the purchasing journey.
Develop strong relationships with buyers, mortgage brokers, and other stakeholders to facilitate smooth transactions.
Maintain accurate and up-to-date records of client interactions, sales progress, and pipeline management.
Organize and host property viewings, ensuring a professional and informative experience for potential buyers.
Meet and exceed sales targets while adhering to company policies and procedures.

Are you an experienced sales consultant with a passion for helping people secure their dream homes? We are seeking a dynamic and motivated New Homes Sales Consultant with some experience in Selling Shared Ownership developments to join our vibrant team. The Sales Consultant is a front-line representative of So Resi and MTVH and has responsibility for the delivery of the sales budget, working in multiple locations across a broad geographic area. You will be responsible for contributing to the sales delivery and performance across the region, with a focus on ensuring an excellent customer experience is delivered as well as health and safety requirements are upheld. You will be responsible for delivering the customer journey from Sales Launch, lead management, application processing through to completion. You will be required to efficiently engage with all key internal and external stakeholders throughout the sales process. Tuesday to Saturday is required., Proven experience in new homes sales, particularly with Affordable housing schemes.
Strong understanding of the shared ownership process and eligibility criteria.
Excellent communication, negotiation, and interpersonal skills.
Target-driven with the ability to work in a fast-paced, customer-focused environment.
A professional and approachable manner, with a passion for delivering outstanding customer service.
A valid driving license and access to your own vehicle

Desirable:

• Previous experience in a similar role within a housing developer or sales agency.
• Knowledge of the local housing market and available schemes.

Metropolitan Thames Valley Housing (MTVH) provides affordable homes for people living across London, the South East, the East Midlands and the East of England.

Alongside housing, MTVH delivers a range of support services, working with residents who need additional help to live independently and well. This includes specialist support for older people, mental health services and transitional services that provide intensive support to people who are marginalised or vulnerable.

MTVH is committed to building strong, thriving communities. Through training programmes, events and activities, the organisation supports residents to improve employability, build skills and access opportunities that make a meaningful difference to their lives.

In line with the MTVH 2030 strategy ? Your Home, Your Service, Your Future ? diversity, equity and inclusion are central to how MTVH works. A range of colleague networks support gender, ethnicity, sexual orientation and disability, helping to create an inclusive workplace where everyone feels a sense of belonging.

These networks provide a platform for colleagues to share their views, recognise what is working well and influence improvements. By listening, learning, and working together, MTVH continues to strengthen its culture, tackle business challenges and ensure it is serving people better every day.

• Competitive salary with an attractive commission structure.
• Ongoing training and development opportunities.
• A supportive and collaborative team environment.
• Opportunities for career progression within a leading property developer.