Sales Consultant

Metropolitan Thames Valley; Greater London; On-site; GBP 38,000 - 40,000; Full time

Benefits offered by this job

Competitive salary

Commission structure

Training opportunities

Team environment

Career progression

Job summary

Metropolitan Thames Valley Housing (MTVH) is seeking a New Homes Sales Consultant to drive sales across West London and surrounding regions.

You will guide clients through the shared ownership journey from inquiry to completion, ensuring excellent customer experience and adherence to safety standards.

Qualifications

• Proven experience in selling new homes, especially affordable/shared ownership schemes.
• Solid understanding of the shared ownership process and eligibility criteria.
• Excellent communication and negotiation skills.
• Strong customer-focused approach with target-driven delivery.

Responsibilities

• Manage the sales process from inquiry to completion for new homes.
• Provide expert guidance on shared ownership options to clients.
• Deliver exceptional customer service throughout the buying journey.
• Build relationships with buyers, brokers, and stakeholders to facilitate transactions.
• Maintain accurate records of client interactions and sales progress.
• Organise and host property viewings to inform buyers.

Skills

New homes sales experience

Shared ownership knowledge

Negotiation

Customer service

Driving license

Job description

Job Advert: New Homes Sales Consultant (Shared Ownership Experience)

Location: West London , Berkshire ; Hampshire

Salary: £ 37881 to £39,874

Job Type: FTC 12 Months

Are you an experienced sales consultant with a passion for helping people secure their dream homes? We are seeking a dynamic and motivated New Homes Sales Consultant with some experience in Selling Shared Ownership developments to join our vibrant team. The Sales Consultant is a front-line representative of So Resi and MTVH and has responsibility for the delivery of the sales budget, working in multiple locations across a broad geographic area. You will be responsible for contributing to the sales delivery and performance across the region, with a focus on ensuring an excellent customer experience is delivered as well as health and safety requirements are upheld. You will be responsible for delivering the customer journey from Sales Launch, lead management, application processing through to completion. You will be required to efficiently engage with all key internal and external stakeholders throughout the sales process. Tuesday to Saturday is required.

Key Responsibilities:

• Manage the sales process for new homes, from initial inquiry to the completion of the sale.
• Provide expert advice on shared ownership properties, ensuring clients fully understand the benefits and process.
• Deliver exceptional customer service, guiding clients through every step of the purchasing journey.
• Develop strong relationships with buyers, mortgage brokers, and other stakeholders to facilitate smooth transactions.
• Maintain accurate and up-to-date records of client interactions, sales progress, and pipeline management.
• Organize and host property viewings, ensuring a professional and informative experience for potential buyers.
• Meet and exceed sales targets while adhering to company policies and procedures.

Essential Requirements:

• Proven experience in new homes sales, particularly with Affordable housing schemes.
• Strong understanding of the shared ownership process and eligibility criteria.
• Excellent communication, negotiation, and interpersonal skills.
• Target-driven with the ability to work in a fast-paced, customer-focused environment.A professional and approachable manner, with a passion for delivering outstanding customer service.
• A valid driving license and access to your own vehicle

Desirable:

• Previous experience in a similar role within a housing developer or sales agency.
• Knowledge of the local housing market and available schemes.

What We Offer:

• Competitive salary with an attractive commission structure.
• Ongoing training and development opportunities.
• A supportive and collaborative team environment.
• Opportunities for career progression within a leading property developer.

Metropolitan Thames Valley Housing (MTVH) provides affordable homes for people living across London, the South East, the East Midlands and the East of England.

Alongside housing, MTVH delivers a range of support services, working with residents who need additional help to live independently and well. This includes specialist support for older people, mental health services and transitional services that provide intensive support to people who are marginalised or vulnerable.

MTVH is committed to building strong, thriving communities. Through training programmes, events and activities, the organisation supports residents to improve employability, build skills and access opportunities that make a meaningful difference to their lives.

In line with the MTVH 2030 strategy ? Your Home, Your Service, Your Future ? diversity, equity and inclusion are central to how MTVH works. A range of colleague networks support gender, ethnicity, sexual orientation and disability, helping to create an inclusive workplace where everyone feels a sense of belonging.

These networks provide a platform for colleagues to share their views, recognise what is working well and influence improvements. By listening, learning, and working together, MTVH continues to strengthen its culture, tackle business challenges and ensure it is serving people better every day.

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Email: (url removed)