Sales Colleague

Dixons Carphone; Chester; On-site; GBP 60,000 - 80,000; Full time

Job summary

Join a leading retailer as a Retail Sales Colleague, where you'll help customers find the right tech products. With flexible hours and a supportive team environment, you'll gain essential skills through training and contribute to a positive customer experience. Enjoy benefits like competitive pay, performance bonuses, and discounts on the latest technology.

Benefits

30 days of annual leave (including bank holidays)

Competitive pension scheme

Monthly performance-related bonuses

Product discounts on the latest tech

Wellbeing initiatives

Qualifications

• No prior tech knowledge required.
• Comfortable achieving sales, service, and customer experience targets.

Responsibilities

• Match customers with products by asking the right questions.
• Contribute to the store's overall sales performance.
• Support store operations by completing various tasks.

Skills

Approachable

Friendly

Keen to learn about new technology

Strong team player

Job description

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8-15 hours per week, with flexibility to work additional hours. £12.21* per hour plus an average bonus of 89p per hour (*rising to £12.51 on successful completion of probation period).

At Currys, we’re united by one passion: to help everyone enjoy amazing technology. As the UK’s leading retailer of tech, we’re proud of the service our customers receive – all thanks to our caring and committed colleagues. Join us to work in a great team where you can be yourself and bring your personality. Working as one team, we learn and grow together, celebrating the moments that make every day special.

As a Retail Sales Colleague, no prior tech knowledge is required. All new colleagues attend a two to three-day induction, either virtually or at our academy in Fort Dunlop, Birmingham. Here, you’ll gain essential skills and knowledge to sell, serve, and support our customers, making amazing happen. From supplier training and product demos to testing the latest gadgets, we equip you with the confidence to make top-notch recommendations.

Our Sales Colleagues work flexibly across our opening hours, which typically include weekends. Our stores are open 7 days a week, generally from 9am to 8pm, with variations locally.

Role overview:

In this role, you’ll be responsible for:

1. Asking the right questions to match customers with products.
2. Making every customer interaction memorable.
3. Offering support services like delivery, installation, recycling, and payment options.
4. Contributing to the store’s overall sales performance.
5. Working across different departments and product ranges.
6. Supporting store operations by completing various tasks.

All our Sales Colleagues share a passion for doing great work. Seeing customers delighted by how technology can help them makes it all worthwhile.

You should be:

• Approachable and friendly.
• Keen to learn about new technology.
• Comfortable achieving sales, service, and customer experience targets.
• A strong team player, confident in working across all store areas and contributing to team success.

We value our people highly. That’s why we offer rewards like 30 days of annual leave (including bank holidays), a competitive pension scheme, and benefits such as:

• Monthly performance-related bonuses.
• Product discounts on the latest tech.
• Wellbeing initiatives.

Join our Retail team, and we’ll support your career growth with ongoing training and new opportunities. We aim to offer flexible work arrangements to help you balance work and life, with support from your manager.

By shaping your future, you also help shape ours. As the UK’s largest recycler and repairer of tech, we’re committed to making a positive impact on people and the planet.

We embrace inclusion and diversity, ensuring everyone has a fair chance to show their talents. If you need assistance during the application process, please email [e-mail], and we’ll do our best to support you.