Sales Colleague

Dixons Carphone; Shrewsbury; On-site; GBP 60,000 - 80,000; Part time

Job summary

Join a dynamic retail team at a leading tech retailer, where your passion for technology and customer service can shine. As a Retail Sales Colleague, you'll engage with customers, helping them discover the perfect products while enjoying a flexible work schedule. With comprehensive training and a supportive environment, you’ll gain valuable skills and contribute to a team that celebrates success. Enjoy competitive benefits, including a monthly performance-related bonus and discounts on the latest tech. This is your chance to thrive in a role that values your contributions and promotes career growth.

Benefits

30 days annual leave

Competitive pension scheme

Monthly performance-related bonus

Product discounts

Wellbeing initiatives

Qualifications

• No prior tech knowledge is required; training provided.
• Approachable and friendly demeanor is essential.

Responsibilities

• Match customers with products by asking the right questions.
• Contribute to the overall sales performance of the store.
• Support store operations by completing various tasks.

Skills

Customer Service

Sales Skills

Teamwork

Communication

Tech Knowledge

Education

No prior tech knowledge required

Job description

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8-15 hours per week, with flexibility to work additional hours. £12.21* per hour plus an average bonus of 89p per hour (*rising to £12.51 on successful completion of probation period).

At Currys, we’re united by one passion: to help everyone enjoy amazing technology. As the UK’s leading retailer of tech, we pride ourselves on the service our customers receive — and it’s all thanks to our caring and committed colleagues. Join us to work in a great team where you can be yourself and bring your personality. Working as one team, we learn and grow together, celebrating the moments that make every day special.

As a Retail Sales Colleague, no prior tech knowledge is required. All new colleagues attend a two- to three-day induction, either virtually or at our academy in Fort Dunlop, Birmingham. There, you’ll gain valuable skills and knowledge to help you sell, serve, and support our customers, making amazing happen. From supplier training and product demos to testing the latest products, we’ll equip you with the confidence to provide top-notch recommendations.

Our Sales Colleagues work flexibly across our opening hours, which typically include weekends. Our stores are open 7 days a week, generally from 9 am to 8 pm, with local variations.

Role overview:

In this role, you’ll be responsible for:

1. Asking the right questions to match customers with products.
2. Making every customer interaction memorable.
3. Offering support services like delivery, installation, recycling, and payment options.
4. Contributing to the overall sales performance of the store.
5. Working across different departments and product ranges.
6. Supporting store operations by completing various tasks.

All our Sales Colleagues share a passion for doing great work. Seeing customers enjoy discovering how technology can help them is truly rewarding.

You will need to be:

• Approachable and friendly.
• Keen to learn about the latest technology.
• Comfortable achieving personal sales, service, and customer experience targets.
• A strong team player, confident working across all store areas and contributing to team success.

We value our people highly. Alongside 30 days of annual leave (including bank holidays) and a competitive pension scheme (for permanent colleagues), we offer benefits such as:

• Monthly performance-related bonus.
• Product discounts on the latest tech.
• A range of wellbeing initiatives.

Join our retail team, and we’ll support you in developing your career through ongoing training and new opportunities. We aim to offer flexibility to help you balance work and life, with support from your manager.

As the UK’s biggest recycler and repairer of tech, we’re committed to making a positive impact on people and the planet.

We promote inclusion and diversity, ensuring everyone has a fair chance to show their talents. If you need assistance during the application process, please email [e-mail], and we’ll do our best to help.