Sales Co-ordinator

Hotel Indigo; Dundee; On-site; GBP 12,000 - 18,000; Part time

Benefits offered by this job

Hotel discounts

Food & beverage discounts

Birthday leave

Wellbeing support

Learning & development opportunities

Job summary

RBH Hospitality Management is seeking a personable Sales Coordinator for a part-time role (16 hours/week) to support the Commercial Team across Hotel Indigo Dundee and Staybridge Suites Dundee.

You will handle inquiries, proposals and client communications, build relationships with local businesses, and coordinate show rounds and campaigns while working alongside Reservations, Revenue and Operations teams.

Qualifications

• We recruit for personality and potential as much as experience.
• Hospitality, sales or events experience is advantageous but not essential; full training provided.
• You will be friendly, confident and enjoy speaking to people.
• Excellent communication skills, both written and verbal are valued.

Responsibilities

• Support the Director of Sales and wider Commercial Team across both hotels.
• Respond to and follow up corporate, meeting, event and group enquiries.
• Prepare proposals, quotations and sales correspondence.
• Speak with existing and prospective clients by telephone and email.
• Research local businesses, projects, events and opportunities.
• Coordinate client appointments, hotel show rounds and familiarisation visits.
• Maintain accurate sales records and client information.
• Coordinate sales campaigns and seasonal activity.
• Support local account development and relationship building.
• Liaise with Reservations, Revenue, F&B and Operations to share information.
• Assist with general sales administration and timely follow-ups.
• Represent both hotels professionally when communicating with clients.

Skills

Hospitality experience

Sales experience

Customer service

Communication skills

Job description

SALES COORDINATOR

Part time - 16 hours

JOIN US

At RBH we believe our people are our biggest assets andunderstand the value in putting them first. Our approach to diversity in theworkplace, health & wellbeing, sustainability and individuality sets usapart from our competitors and is one of the reasons we are rated Top 30 BestPlaces to Work in Hospitality!

We are passionate about the industry and always on thelookout for new talent to join us on our journey.

OUR HOTELS

Hotel Indigo Dundee and Staybridge Suites Dundee are twounique IHG hotels located within Dundee’s historic Lower Dens Mill complex.

From boutique leisure stays and long-stay accommodation tocorporate travel, meetings, events and dining, no two days are quite the same.

We are now looking for an enthusiastic and personablePart-Time Sales Coordinator to join our Commercial Team and support thecontinued growth of both hotels.

A DAY IN THE LIFE OF A SALES COORDINATOR

Reporting to the Director of Sales, you’ll support a widerange of sales activity across both hotels.

This is a varied, people-focused role where you’ll help usbuild relationships with our existing clients, identify new opportunities andmake sure enquiries and sales activity are followed up effectively.

Your day-to-day responsibilities will include:

• Supportingthe Director of Sales with reactive sales activity.
• Respondingto and following up corporate, meeting, event and group enquiries.
• Preparingproposals, quotations and sales correspondence.
• Speakingwith existing and prospective clients by telephone and email.
• Researchinglocal businesses, projects, events and potential new opportunities.
• Supportingclient appointments, hotel showrounds and familiarisation visits.
• Maintainingaccurate sales records and client information.
• Helpingcoordinate sales campaigns and seasonal activity.
• Supportinglocal account development and relationship building.
• Liaisingwith Reservations, Revenue, Food & Beverage and Operations teams toensure relevant information is communicated effectively.
• Assistingwith general sales administration and ensuring enquiries and follow-upsare completed in a timely manner.
• Representingboth hotels professionally and enthusiastically when communicating withclients and guests.

WHAT WE NEED FROM YOU

We recruit for personality and potential as much asexperience.

Previous experience within hospitality, sales, events,customer service or a similar environment would be advantageous, but is notessential. Full training and support will be provided.

To succeed in the role, you will:

• Befriendly, confident and enjoy speaking to people.
• Haveexcellent communication skills, both written and verbal.
• Beorganised with good attention to detail.
• Havea positive, proactive and enthusiastic approach.
• Becomfortable communicating by telephone, email and face-to-face.
• Havegood general IT skills, including Microsoft Office.
• Beable to manage different tasks and priorities effectively.
• Enjoyworking as part of a team while also being comfortable workingindependently.
• Havea genuine willingness to learn and develop.

Most importantly, we’re looking for someone who enjoysbuilding relationships, brings energy and personality to the role and is keento develop their skills within hospitality sales.

WORKING PATTERN

This is a part-time role of 16 hours per week.

We understand that flexibility matters and are happy todiscuss different working patterns to find an arrangement that works for boththe successful candidate and the business.

WHAT WE OFFER

You will have access to a benefits package we believe trulyworks for our people and enhances our overall culture, including RBH hoteldiscounts, food and beverage discounts, an additional day’s leave for yourbirthday, employee wellbeing support and opportunities for learning anddevelopment.

This role also offers an excellent opportunity to gainhands-on experience across hotel sales, events and commercial activity whileworking across two internationally recognised IHG brands.

EQUAL OPPORTUNITIES

RBH Hospitality Management is an equal opportunity employer.We believe in hiring a diverse workforce and sustaining an inclusive,people-first culture. If at any point throughout our process you requirereasonable adjustments, please contact [e-mail]

Compensation: Competitive salary